Cox Communications Complaints and Reviews

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Cox Communications
Main address: 1400 Lake Hearn Drive 30319 Atlanta GA
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  • 399+12 mobile complaints
  • $160K claimed losses
  • $381 average
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  • 8 hours ago
  • Media
  • 6

Signed up 4-26-14. Guy comes out and takes all day to set up service when service was already set up with previous landlord. Why? He leaves, the stations we ordered were not working, the phone didn't work and neither did our internet. A week later, a guy comes by (high as a kite). Spent several hours setting things up. He added too many channels that we didn't know about and we received our... Read more

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I was new to the country then in AZ then when i was coming from that place I lose their contact and jast moved from there and when I was trying I was not knowing the 4 digit the acount was so I need help to solve that problem as soon as posible please who ever who needs to help me thank you all companies Add comment

  • 2 days ago
  • Television/ Radio
  • Ketchum, Idaho
  • Cable Service
  • 4

In the middle of UFC fight night the service just freezes up, been waiting for months for this show... WTF and to keep raising the price on cable to get this type of service . What a rip off maybe direct TV is the answer !Evry time i comlpain nothing ever changes, no one ever contacs me, it's as if i don't count. If enough people leave your service maybe Cox will start to listen and change there... Read more

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  • 2 days ago
  • Media
  • Bill Payment
  • 1
  • 11

still waiting.....I had made some changes to cut down on this horrendous bill. Everything was fine until the evening of 07/22/14. I had lost the use of some DVR services and that was fine, but I was very clear...I WANT TO KEEP CNN ON MY TV WITHOUT THE DVR......can I say that any more clearly?????? The night of 07/22 it went off. I have spent four days trying to get an answer. The man who said... Read more

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  • Jul 24
  • Television/ Radio
  • Springdale, Arkansas
  • Service Cancellation
  • 2
  • 22

HAve had a "bundle" for 2 yrs but with all the political polsters, am trying to cancel a service. Went online - you have to deactivate by phone. Called the number, got transferred where they asked me (automated of course) if I was calling about residential or business - had already answered 3 times. Automated transfer "experiencing longer than usual wait times in excess of 10 minutes". No issues,... Read more

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Louisiana License Plate ..disabled plates 626031...5'7 ...120 lbs..Black man...dark blue Cox shirt.... changed wires in cable box after ..Cox Cable came out here yesterday ...6761 Harry drive..baton rouge , last 70806...box in the center of building 2 floor....5:45 om today..... Add comment

  • Jul 23
  • Television/ Radio
  • Voice Mail Service
  • 1

The time it takes to check a voice mail with your new voice mail access protocol is ridiculous. Who cares how long the message is? Who cares what number the caller was calling to leave you the voice mail? Surely your smart guys can figure out how to let people with little extra time get a voice mail without an automated person telling me how long the message is and what number the caller was... Read more

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  • Jul 21
  • Television/ Radio
  • Power Outage Repair
  • 9

I have been a Cox customer for many years. I had the total bundle pack, but let the TV go about 4 years ago as there was a power outage and it took them forever to fix it. I took the box to the store and told them I did not want that service anymore, especially for what I was paying. I kept the internet and phone bundle. I got a promotion for a bundle which included TV, Internet and phone the... Read more

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  • Jul 15
  • Internet
  • Phoenix, Arizona
  • Technical Support
  • 1
  • 19

Thank you for choosing Cox Communications. A representative will be with you shortly. You are now chatting with 'Hector P.'. steve jolinski: I have recorded numerous conversations and will post them on youtube and many other places around the world. Hector P.: Welcome to Cox Live Chat Support. My name is Hector P.. I am happy to assist you. steve jolinski: I am unable to do my internet... Read more

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I ask for 3 tv hook up I got one done an he said you are alset write to my face wow an the voice works on 20 station an the rest don't an they ask for u to pay bill Add comment

 
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