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Picture freeze and pixelation. Two service tech over 4 weeks, this morning, still freezing. I think it is an infrastructure issue. Contour requires a higher signal, with all the additional homes, Cox is slow to act. Without Contour, the system worked fine for 6 years,...
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1.7
I liked
  • Ability to refresh
I didn't like
  • Cost for long term customer since 1980
#1145462
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On December 1, 2017, i contacted cox communications, to have their cable installed. The Dispatcher said, that the technician was to arrive on December 4th to install it between 10 am to 12pm. I waited all day and no technician ever showed up. I contacted cox again, to...
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#1145095
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When I complained about my internet bill going up to $80 they gave me a spiel about getting contour and faster internet for less money. I asked very specifically can I watch the TV programing on my TV and they said if it is a "smart" TV I can get an app and watch it....
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#1143996
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Cox Communications - Misrepresented facts

Cox Communications
#1137496
Misrepresented the facts on bill total with deal. $89.99 totalled $121.50. A 26% increase pver agreed amount. Was told that is how they sell it and no option. Totally lied about.
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Cox Communications - Cox cable is a rip off.

Cox Communications
#1136993
They lie an tell you you bill will not go up the next month it went up. So have to call these rude bastards. For what to get no where. People do yourself a favor get. Get the FIRE STICK. JAIL BROKEN17.5 You will never go back to Cox. Order it through Amazon.
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Cox Communications - Cancelling service

Cox Communications
#1136583
1.1
Details
I got rid of Cox almost a month and a half ago.Still getting a bill.Well .They said if I pay the $468.Then they will cancel service.They are a ripoff.Service is terrible.I tried to make a payment arrangement,but they want it all at once.They will milk you as long as they can.Beware consumers
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Cox Communications - Liars extorsionists.disrespectful.

Cox Communications
#1135748
1.0
Details
2 days of lies and hours on phone to get cable and service even to work was laughed at himg up on and extorted money to get service orderec and agreed upon to even work.Many excuses but when agreed to higher price for what i signef on for poof it waz on in3 mi ask to complain they laugh at you.I should have tsken chanced at at@t
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Every month they keep increasing our bill and when we contact they say previous month I received some credits So this month your bill will be high. We don't revive tv and internet atleast for couple days every 2nd month due to fault in their wiring and they charge us...
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1.0
#1143876
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I called in to get a price quote about changing or disconnected my cable. I was then transferred to customer retention where the talked me into keeping my cable and that I could switch to a different box which would give me the exact same features for less money minus...
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1.5
#1143186
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Cox Communications - VERY ANGRY  FEMALE
1.) Got a Cox Cable box delivered when I said NO I don't want Cox Cable. 2.) Back in March of this year. I opened box and got the return sticker out and mailed it back to Cox. 3.) Yes, I sent a complaint like I'm doing again. And now Cox sent a bill to collections, so...
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#1139957
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I “used” to have the bundle for cable, internet and an unused phone line through cox - and had been a cox customer for 20+ years. I had issues with my bill continuing to increase every few months - calling them only brought higher bills. So I took unused phone line and...
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1.5
#1139485
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every FS1 soccer game--broadcast live on FS1 over the last week--has sporadic " channel unavailable " stoppages and lagged video--how pathethic of COX cable to continue to charge outrageously inflated prices for their horrible services--and when you call for...
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1.0
#1139423
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Have been with Cox for close to 20 years now and not out of choice. Finally decided to migrate one phone line over to cox for the small business that my husband has. This was done last Wednesday and some unprofessional nitwit working at Cox forget to read ajjust the...
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1.5
I didn't like
  • With the phone migration a disgrace onbehalf of cox
#1138604
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Contact Cox Communications

Mailing Address:
Cox Communications
1400 Lake Hearn Drive
Atlanta, GA 30319
Phone:
(877) 206-4210
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I asked how much to upgrade the internet speed and I decided it was too costly, but the rep I talked to coerced me into the deal by telling me I get free showtime with that deal, so I opted in. I explained to him that I have directv and he said it would still work he...
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1.0
I didn't like
  • All the hassle involved with trying to fix constant mistakes
#1137409
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