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I called and asked a simpke question about switching service in my house I had initally done it onlune and was a bit confused immediatly the agent was so rude barely wanted to answer my questions and when I couldnt hear her she screamed the answer to me again the...
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1.0
#1078714
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We are moving to a Cox monopolized service area. When trying to set up service, and spending 30 hours on the phone in their phone mail *** runaround, constantly being connected to someone who was less than literate, asking for specific dates to ship equipment, no one...
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1.0
#1075851
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Wonder how a large company can be so inept. My elderly moved apartments today at the same address. Basically same address, different apartment number. I called Cox to get her internet switched. After locating her account they asked what apartment she moved to. Gave...
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1.0
#1071313
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Cox Communications - Ruined my credit !

Cox Communications
#1078751
All of a sudden a bull collection showed up on my credit report from 2012 ! It's 2017. No one will help me resolve the issue and make this right . I'm suffering now because my credit went down and I can no longer qualify for a home for me and my kids
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Cox Communications - GIGA blast service is Lousy

Cox Communications
#1071628
The GIGA blast service keeps disconnecting & consequently I cannot use it to work from home
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Cox Communications - Complaint

Cox Communications
#1070187
there is cox communications truck parked in the back of greene ave cranston ri has been there over 2 hours is he sleeping or working
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Cox Communications - *** internet

Cox Communications
#1067628
Worst *** company I have ever seen internets always disconnecting and they make up some lousy excuse as to what the problem is bring someone down to fix the *** *** instead of maki n lousy *** excuses cox suckers more like it
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I have been a customer of Cox Communications for over 5 years. On or around May 22, 2017, I called their technical support line because I was having a technical issue with my DVR box. The representative, unsolicited, told me about a customer loyalty package that she...
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1.7
I liked
  • Being a customer for years until billing makes a mistake
I didn't like
  • Wasting my time
  • Fraudulent billing schemes
#1070853
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Cox cable in the Hampton, VA area changed their line up at least for the Cox Starter programming. Gone are Animal Planet, Inspiration Channel and a couple more stations that I used to watch. No replacements unless you like infomercials or shopping networks. Of course...
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#1068058
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With their contour dvr, it often takes me 4 hours to watch a ball game with picture freezes, service failures, non-functioning fast forward, failure messages reboots etc. This does not include time spent on the phone with tech support reps who are never able to provide...
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1.9
I didn't like
  • Quality of service
  • Qu customer support
#1067890
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I hate this company, I have had *** cable for 2 years with auto pay, and recently checked my bank statement and each month my bill is different even though I havent changed my service. I called and ask why, they said they dont know why, gave me credit only to find this...
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#1067282
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I am so tired and frustrated about increasing prices. I am on a fixed monthly income and the prices for services keeps going up. I have several neighbors that have cancelled their service because of this. I have had cable less than a year and have received two...
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1.0
#1060755
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I have cox cable in san diego I have been a loyal customer for 8 years+ now and was talked into getting a locked rate last year to lock my monthly cost per month. The rate itself was locked but what they don't tell you is that the discounts that they add to make the...
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1.2
#1057644
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Live in Oklahoma (aka tornado ally) had a non-tornado thunder storm come through two weeks ago. Service is out for the area - fine. I can understand that. A few days later still service outage in the area - fine. I can wait one more day. One Week down and they still...
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2.4
#1056069
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