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I am so tired and frustrated about increasing prices. I am on a fixed monthly income and the prices for services keeps going up. I have several neighbors that have cancelled their service because of this. I have had cable less than a year and have received two...
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1.0
#1060755
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I have cox cable in san diego I have been a loyal customer for 8 years+ now and was talked into getting a locked rate last year to lock my monthly cost per month. The rate itself was locked but what they don't tell you is that the discounts that they add to make the...
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1.2
#1057644
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Live in Oklahoma (aka tornado ally) had a non-tornado thunder storm come through two weeks ago. Service is out for the area - fine. I can understand that. A few days later still service outage in the area - fine. I can wait one more day. One Week down and they still...
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2.4
#1056069
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Cox Communications - Fraud

Cox Communications
#1063660
1.0
Never go with cox. Trust me.
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Cox Communications - Thanks for Not Helping Me

Cox Communications
#1063353
1.0
Cox bumped my bill price without notice. When I called to change the bill back to the "promotional" price, they "couldn't change it" or offer any discounts, nor was there any way for her to change the bill as it stood. Not okay, Cox.
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Cox Communications - James may phone disconnected

Cox Communications
#1050176
1.1
Phone was disconnected almost a week was told it was not disconnected found out later we're disconnected and reconnected burned up modem would not replace was forced to upgrade with inside modem my phone will not work without house power no good for an emergency
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Cox Communications - My home phone was disconnected to make me you do upgrades home phone is down right now waiting for upgrades

Cox Communications
#1049643
1.6
Call two different days was told not disconnected when technician came out told me I was disconnected they still tell me I'm not disconnected technician told me they burned a modem up when they disconnected this all started two weeks ago when they downloaded new software for my Caller ID and now they deny it case number 459-1975
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While concluding that the service that we were getting from Cox Cable was nothing less than a parade of Commercials and entertainment was not possible... despite their uncontrolled sales and ever more pointless "upgrades"... We tried to cancel... Apparently they forgot...
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1.0
I liked
  • You are stuck with them
  • No resolution
  • There is no competition
I didn't like
  • Service support
  • Defrauds customer with unannounced surcharges
#1055440
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I had posted a review in January regarding my issues with Cox. Here is the link... https://cox-communications.pissedconsumer.com/reward-card-woes-20170115991451.html?nocache=1 So here is the update, Cox representative called me and credited me $100 and one month of...
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1.6
I didn't like
  • Customer service
  • Bad service
  • Dishonest company
#1052833
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We have current service and are moving to an upstairs apartment and was setting up service there. The original rep we spoke with gave a us a good deal and documented in our account what we were going to be charged at the new service location. All set....right? Wrong!...
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1.0
I didn't like
  • Fraudulent practice and identity theft
#1052126
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My home phone was out for almost a week.the service guy came and it had been wet that morning and I told him if he could put on shoe covers and he said why I haven't been any where yer.I said so.I just want to say you *** you've been walking on dirty streets and wet...
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1.0
#1049819
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Cox Communications - Cox is very unorganized
I submitted my Cox move online may 4th so ahead of time. My actual move in date is May 18th. I called may 16th 2017 to set up a time and they have no record of me submitting anything. I was very frustrated I have the proof. Cox even said I gave them short notice and I...
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1.0
#1048226
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First of all I would like to say I'm sorry to hear of your situation with Cox. What Cox is consistent on is Deceptive Trade Practice. All the time you waste on the phone going back and forth in a whirlwind of the biggest circle *** imaginable, is only a game they play....
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2.1
I liked
  • Being a customer for years until billing makes a mistake
I didn't like
  • Any of this
#1046139
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Since September of 2016 I have had numerous calls and techs come to my home. The issue still exists today because it is a neighborhood issue, not a one home issue! I work from home doing data entry and am constantly losing money because of this company. Horrible...
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Anonymous
Christine

We have had the same type of issue here. I work from home as well. Many tech visits and phone support and service is still AWFUL!! I kept paying to get the better plan and ...

1.5
#1045708
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