filters
state:
Show
city:
Show
category:
Show
product:
Show
We have current service and are moving to an upstairs apartment and was setting up service there. The original rep we spoke with gave a us a good deal and documented in our account what we were going to be charged at the new service location. All set....right? Wrong!...
Read more
1.0
I didn't like
  • Fraudulent practice and identity theft
#1052126
Reply to reviews
My home phone was out for almost a week.the service guy came and it had been wet that morning and I told him if he could put on shoe covers and he said why I haven't been any where yer.I said so.I just want to say you *** you've been walking on dirty streets and wet...
Read more
1.0
#1049819
Reply to reviews
Cox Communications - Cox is very unorganized
I submitted my Cox move online may 4th so ahead of time. My actual move in date is May 18th. I called may 16th 2017 to set up a time and they have no record of me submitting anything. I was very frustrated I have the proof. Cox even said I gave them short notice and I...
Read more
1.0
#1048226
Reply to reviews

Cox Communications Home Phone Service Review

Cox Communications
#1050176
1.1
Phone was disconnected almost a week was told it was not disconnected found out later we're disconnected and reconnected burned up modem would not replace was forced to upgrade with inside modem my phone will not work without house power no good for an emergency
Comment Be first to start a discussion
Show

Cox Communications Home Phone Service Review

Cox Communications
#1049643
1.6
Call two different days was told not disconnected when technician came out told me I was disconnected they still tell me I'm not disconnected technician told me they burned a modem up when they disconnected this all started two weeks ago when they downloaded new software for my Caller ID and now they deny it case number 459-1975
Comment Be first to start a discussion
Show

Cox Communications Cable Tv Service Review

Cox Communications
#1040974
2.5
Every Saturday at about 6pm the cable line goes down due to too many users
Comment Be first to start a discussion
Show

I Am Returning A Router And Modem Review

Cox Communications
#1040767
3.5
Cox Communications - The wait at rogers ave store
Cox Communications - The wait at rogers ave store
1 of 2
I arrived at 10:10 at 8100 rogers ave, in fort Smith Arkansas. The wait is at least 20 minutes and there is only 11 customers.
Comment Be first to start a discussion
Show
First of all I would like to say I'm sorry to hear of your situation with Cox. What Cox is consistent on is Deceptive Trade Practice. All the time you waste on the phone going back and forth in a whirlwind of the biggest circle *** imaginable, is only a game they play....
Read more
2.1
I liked
  • Being a customer for years until billing makes a mistake
I didn't like
  • Any of this
#1046139
Reply to reviews
Since September of 2016 I have had numerous calls and techs come to my home. The issue still exists today because it is a neighborhood issue, not a one home issue! I work from home doing data entry and am constantly losing money because of this company. Horrible...
Read more
Anonymous
Christine

We have had the same type of issue here. I work from home as well. Many tech visits and phone support and service is still AWFUL!! I kept paying to get the better plan and ...

1.5
#1045708
Reply to reviews
I negotiated my contract with Cox and was given a good price with everything I now have in my package witch included caller id. About two days later I no longer had caller id. After calling them back and speaking to the Loyalty Department they told me the agreement did...
Read more
#1044902
Reply to reviews
I was told by cox cable that i should have a new router for my telephone. New technology was the reason. They came into my house and installed the new router. My phone system has not worked properly from that day. Cox recognized the problem and came back ten times...
Read more
1.0
#1043714
Reply to reviews

Featured

Let me start by stating this is not a pleasant review. I initially inquired about Cox in January of 2017, due to an upcoming move. I had Verizon as my cable provider, and they did not service the area I was moving to. I did my due diligence and researched prices for...
Read more
Anonymous
Anonymous

Terrible cable and internet services. Cable constantly freezes and internet works literally 25 percent of the time. Paying almost $3000.00 per year for subpar services. Servic...

pwaller40
pwaller40

Ripping people off is what Cox does best. My agreement is up in August and I am finished with these scumbags.

1.7
#1039448
Reply to reviews
I want to get in touch with a person named lisa she said she was in resolution dept. cox is screwing with me again. I have to fight with cox about my bill all the time they take advantage of their customers always with the monthly bill. my bill just went up over 65...
Read more
#1037757
Reply to reviews
My dad died of cancer in Dec. so in Feb I called cox to ask them if they could lower the bill after an increase and explained my elderly mom had medical bills and we were wondering in they could lower it to what it was...The lady in the loyalty dept was wonderful...in...
Read more
1.0
#1037738
Reply to reviews