filters
state:
Show
city:
Show
product:
Show
My bundle for Ultimate had expired, as I had for 2 years, so they wanted to increase my price by a huge amount (going from 115 to well over 190/month). So, I went to the website, and did the next few things, and this was the outcome: The website offered a bundle which...
Read more
2.6
#1132981
Reply to reviews
Wow, I just sent another unhappy message again. Cox really needs to stop harassing me about a freaking bill. I do not have Cox Cable, rabbit ears are so much better. Look on computer and you will see that I sent the box back in March / April time. I never had anyone...
Read more
#1131626
Reply to reviews
Here I am again getting a bill from Cox Cable. The strange thing is, I DO NOT HAVE COX CABLE. I never had it, the box was sent back in freaking March. Look on and see that there was NO activity going on. I never had anyone come out and hook up NOTHING!!! I do not need...
Read more
#1131625
Reply to reviews

Cox Communications - Cox Com. Va Bch

Cox Communications
#1131630
I've written 2 more complaints just now and it says they can't detect my location, of course not. I don't have cable. Cox stop harassing me, I'm doing great with rabbit ears. Check your computer and you will see that I sent the Cox box back. And check and see that there was never any activity going on. Why, there wasn't any,is because I don't have cable.
Comment
Show

Cox Communications - Tricked into contract

Cox Communications
#1130913
1.0
Details
I signed up for what i thought was TV and internet, was tricked into two year home monitoring. I cancelled service after 8 days... Cox threatened to sue me for early termination, ruin my credit, make me lose my home, etc. My lawyer said they(Cox) have spent thousands in order to collect hundreds. They are the {{Redacted}} of the communication industry!!!
Comment
Show
Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Value for money
Warranty
Website

Cox Communications - Worst absolutely the worst

Cox Communications
#1127815
1.1
Details
Basically the service is soo.. terrible,on demand barely works,charges are rediculous.and now there internet only gives you so much usage.if you go over they charge you an arm and a leg.very unhappy.
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Cox Communications - Terrible

Cox Communications
#1127327
1.0
Details
This is the second time in 2 days the internet is out. And yesterday it was taking 3 - 5 hours for email messages to arrive. This happens all the time and we pay a small fortune for crap service.
Comment
Show
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
I have been a Cox customer for many years now. They have a Monopoly on cable service in Oklahoma so there is no alternative. Over the years I have gotten used to their service not delivering as promised, and also used to watching their bill closely to call them out on...
Read more
1.3
#1131200
Reply to reviews
After my call with Shelly from retention on Friday afternoon, 11/10/17, I will never use Cox again. Not a threat, just a promise to myself. I spent 20 minutes with the first associate only to be told they couldn't help and had to transfer me to retention. Shelly picked...
Read more
Anonymous
Anonymous

You're babbling again.

1.0
#1130281
Reply to reviews
I called 3 months ago to cancel my service because they'd raised my bill so much after a year of service. The guy convinced my to stay by dropping the price and said they would cancel my contract. A month ago I called again, I'd decided to cut the cord on cable. The...
Read more
2.4
#1129924
Reply to reviews
Cox makes promises they dont keep my on demand never works and my service is out three times a week or more and when i call they blame it on me and my box. i have returned it sevral times and it still doesnt work same problems they said they could send a tech but it...
Read more
1.0
#1129010
Reply to reviews
I've had cox instaled for two week and its been nothing but a total NIGHTMARE! I didn't get all of the services I was promised, my phone number was not transfered so I missed inportant calls, git a mini box that i didnt ask for so now I have to pay more for what I...
Read more
#1128150
Reply to reviews
A Tech came out and did something to the line outside my property and messed up my internet I called to report the problem and was told a tech would be out here this morning 11/8/17. A received a call from a so-called Tech in which he said; “he was on his way and...
Read more
2.8
#1128026
Reply to reviews

Contact Cox Communications

Mailing Address:
Cox Communications
1400 Lake Hearn Drive
Atlanta, GA 30319
Phone:
(877) 206-4210
More
I have had cox for two years and have had non stop problems with the service. I have had over 6 boxes. I have upgraded, traded out, rebooted, had people come to my house, I’ve called I’ve moved and had the same problems in the new place. I guess it’s finally time for...
Read more
#1124834
Reply to reviews