After many years of using the overpriced service. I cancelled when I sold my home and did my best to settle my bill. I thought I did so several months ago; I had a problem with a returned check from the move.. and was told it was cleared up after submitting a dispute;...Read more
Our TV would be on for a while, and then would go off. A message came on, 'not supported'. This went on for over 6 days. Tried to reach Cox, and could not get through. They said, 'five minute wait', after 20 minutes, still no one answered. Finally, I reached Tech...Read more
I didn't like
- I do not appreciate being lied to when there is a problem
I called Cox and spoke to the Manager and introduced himself as Brian and I told him that I been waiting for a long time for the technician to come because me and my husband didn't go to work to make sure that the issue with or internet and phone connections will be...Read more
Cox Communications - *** hate these *** always taking down service
planned maintenance my ***.. give me some kind of heads up ***! letting me know 5 minutes after you shut my internet off is not ok... giving me 2 dollars for missimg 300 worth of work is not ok . losing internet for 6 hrs once every 2-3 weeks is not *** ok...
Cox Communications - Cox high school football
I’ve been watching high school football on cox. Thank you for showing the sport at this level. But, please please, will you ask the announcer who says “ gettin it done” 50 to 60 times a game to please find a variety of other phrases to mix in.
Cox Communications - Customer service
COX is deceptive advertising their 'bundles" offering one price & then charging another more expensive amount after one year into a two year contract, leaving someone stuck and Responsible for the bill.
Cox Communications - Channels 2 and 7
How could you take channels 2 and 7 off with hurricane Irma threatening!
We had been with Cox for 3 years and we paid our services to more than $227 a month. This time it appeared in my internet of $ 10.00 other services which was not broken down and partial month services of $ 8.00. Why would the constituents shoulder their monthly other...Read more
On not just one, but multiple occasions Cox/Turner/etc./etc. has treated it lifesource long-term stable revenue lack for a better word steadyeddys like they are sheep to be sheared, don't matter what we want it's alabout what they want & this PSYCHOSIS isinherently...Read more
called every number cox has and was put on hold. the five minute wait time turned into 30 minutes. i previously called and had my bill reduced, got todays bill which was increased more than the original. so frustrated with cox, but i hear direct tv and century link are...Read more
Had a similar interaction with Cox. Back in June 2017, noticed my bill increased and was advised the CSR to contact the 'loyalty' department to renew my $131 amount that I've been paying. Spoke to a rep in that department who then advised that Cox could "SAVE" me money...Read more
COX communications keeps increasing the basic price for internet, now they added data caps and cheat customers even more for the usage above the CAP. At the same time the data plans don't allow to save the unused data for the following month. Their comparison of...Read more
I would just like to warn alot of cox customers on what the online cox support team has been doing lately, they have messing up customers email logins on purpose, I have repeatedly complained to the cox online support team about the problems with the error of not being...Read more
I didn't like
- I dont like there online support
Corporate greed !!! The internet price keeps increasing without any control. Not only COX charges 80$ a month for Internet service, they now added a data limit and they are charging 10$ extra for each 50GB over the data limit. This is simply a robbery. ISP's are...Read more
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