Cox Communications
Reviews and Complaints
Expensive Techs Fees Review
Cable freeze
Email access
Bad customer service inept technicians
Price was 50.00 more than offered, picture breaks up, and various channels can't be watched because of Tech difficulties.
My first issue with them, where I consider the 2000 loss, (NOT TO MENTION HOURS-DAYS, ON HOLD, DAYS WAITING FOR A REP TO COME WHILE UNABLE TO TAKE MY PAIN MEDS SO I WOULDN'T MISS HIM) for 3 years, I went through this situation, called several times and was told it was my box, they changed the box three times, but the problem never went away. I live with pain resulting from 20 years of working heavy manual labor trying to support 6 kids as a single mom, then I was hit by a SUV, while on the job, I have 3 damaged, bulging-herniated discs.
Two of those discs sit against 2 nerves traveling down my legs, the other causes a lot of pain in my neck, arms and hands. I can't even snap my own pants anymore. Night time is the worse, since I am only allowed a few pain killers each day so night is horrible. I had to throw out one TV because after 4 hours, whatever station I am watching...(which helps take my mind off the pain so I can drift in and out of sleep...it is the only sleep I get) burned on my display.
Plus, sometimes when my granddaughters come over, I set the channel to a cartoon station so when they wake up they can turn on the TV right to their station without having to wake me up, but starting 3 years ago each time they did, the station said, due to inactivity the station was no longer available. So nothing but a frozen screen. That FROZEN screen burnt that picture into my old wide screen TV and I had to throw it away, Cox denied anything to do with it claiming it was the box.
My TV would automatically start a screen saver if I forget to set the timer to go off, but NOT if the Cable Provider puts it's NOT AVAILABLE screen on! After 3 years of this ***, a worker finally admitted that Cox does this to save money, how dare they, I PAY FOR
High Rates Review
Tv Channels Review
New voice mail access
Cox Communications has 4 levels of dis-service
Exorbitant Price Increases out of sync with Quality of Product
COX- molded or shaped to fit a particularly weak and high priced Contour.
Customer service sucks
Cox Communications - Cable Review
Review about Account Access
No bill
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I totally agree. If I had another option for internet, I would drop their service tomorrow.
The basic channel selection is so bad, other than five or six commercial and public stations, all of the others are worthless. And, we pay for them.
I can set you up with Directv with no start up costs or hidden fees. Will give you every price, and make your cable bill go down by $30+ a month.
I'm an authorized Directv Retailer.
Email me if interested.
Tklein24@***.com
Cut the cord. Get an HD indoor antenna (there are online sites that will help you figure out what type will work best at your home).
Then go to Hulu Plus, Netflix, and Amazon Prime and see which ones have the programs or channels that you watch. Sign up for what you need and then drop Cox TV. You can get a Roku or AppleTV if you want to add that. You'll start saving money from the first month.
Get an IP phone like OOMA and you can also drop your Cox phone service.
You'll probably have to keep your Internet service from Cox, but that's it.