Latest review first
Cox Communications in Studio City, California - Terrible service! Don't get The all in one package. When it goes down you are sol for at least 3 day
There service is terrible! Don't get the cable,Internet and phone package! because when it goes down you don't have any of them for at least 3 days before they will schedule an appointment to fix it. It is quit paralizing when it happens. When you ask to talk to a supervisor they just transfer you to another agent that tells you the same lame excuses. What they need to do is hire more people to just take care of emergencies. There are plenty of them, This is the third time it's happened to me in three months.
This has been going on sice Dec 2010. I recieve calls on my company cell phone from Cox trying to sell me an upgrade. I have asked numerous times to stop calling me, the calls keep on comming and comming and comming. IT's endless. Call after call, asking them to...Read more
I called cox communications in Phoenix to ask about some up grades I was interested in. Had a good service rep and at the end decided the cost was to high and ended the conversation. A week later cox called me and offered me what I wanted and a significantly...Read more
Cox communications has had me embroiled in a 4-day ordeal that has involved called the customer service of 3 different companies, and 7 different customer service agents. I was simply trying to set up Internet service, and one of their promotions included a free modem...Read more
Cox is a rip off service. Yeah their customer service stinks too... They do offer service quickly but at a rip off price as these people dont care about longevity only new people to take advantage of at a high price...They don't tell you prices go up quickly and once...Read more
I've been with Cox as long as they have been available in Omaha. Their ads are always for new customers. Cox's current customers pay up the wazzu for their services. I'm thinking of going with the phone company here that also has internet, cable, and of course...Read more
Hello World! First, I'd like you to close your eyes for a minute and think about what it might be like to have the crappiest internet service imaginable. Good. Now take that thought and double it. Great. Double it a few more times. Congratulations, you're almost at...Read more
Cox Communications in New Orleans, Louisiana - My internet got kicked off the internet
Called cox cable today i have been having wireless for two months and for some reason i couln't connect. When i called the women said i didn't have wireless on my computer. Well cox hooked it up it worked fine for two months. I paid for a computer store to help me since she told me it was my computer not cox cable. the only thing i had to do was shut my computer down and restart it now it works. What kind of losers do they have working for them!!!!! Plus she had an atitude. Why do we put up with cox cable with peple who feel like when you call you are bothering them. I don't need this from something you pay alot for each month. She tried to make me feel *** for calling.
Cox Communications provides the worst service I have ever encountered. Their home phone service barely works and costs a fortune. Their "new, upgraded" voice mail service literally does not work. I spoke with a representative and they informed me that it was fact,...Read more
I had a foster child that ran my bill up April/May 2010. Cox terminated cable and internet services phone services remained on and a secondary account was created so that phone service would remain on. They would not work with me for a payment arrangement. So I...Read more
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