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Cox Communications in Studio City, California - Terrible service! Don't get The all in one package. When it goes down you are sol for at least 3 day

There service is terrible! Don't get the cable,Internet and phone package! because when it goes down you don't have any of them for at least 3 days before they will schedule an appointment to fix it. It is quit paralizing when it happens. When you ask to talk to a supervisor they just transfer you to another agent that tells you the same lame excuses. What they need to do is hire more people to just take care of emergencies. There are plenty of them, This is the third time it's happened to me in three months.
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This has been going on sice Dec 2010. I recieve calls on my company cell phone from Cox trying to sell me an upgrade. I have asked numerous times to stop calling me, the calls keep on comming and comming and comming. IT's endless. Call after call, asking them to...
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Anonymous
Anonymous

Every week, Cox calls with an automated message asking ME to call THEM "about my account". I called, they said they'd stop, they still do it. I can't cancel my internet - Co...

Anonymous
Anonymous

well, did you get it started? I have the same thing happening to me!

#251405
I called cox communications in Phoenix to ask about some up grades I was interested in. Had a good service rep and at the end decided the cost was to high and ended the conversation. A week later cox called me and offered me what I wanted and a significantly...
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Anonymous
***sumerbeware

Thanks CoxTech1 for the offer, but I think at this time, I am totally shut down and unable to listen to any further justifications to explain away the deception. After speaki...

Anonymous
CoxTech1

I apologize for any billing issues regarding your Cox services. If you could like to email me at coxhelp@cox.com I\'d be happ to look into this further for you. --CoxTech1

Cox communications has had me embroiled in a 4-day ordeal that has involved called the customer service of 3 different companies, and 7 different customer service agents. I was simply trying to set up Internet service, and one of their promotions included a free modem...
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Cox is a rip off service. Yeah their customer service stinks too... They do offer service quickly but at a rip off price as these people dont care about longevity only new people to take advantage of at a high price...They don't tell you prices go up quickly and once...
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Anonymous
Christopher

Believe me I know. I work for Directv and switch people over from Cox all day long. It amazes me how they get away with all of their hidden fee\'s. Doing business like that is...

I've been with Cox as long as they have been available in Omaha. Their ads are always for new customers. Cox's current customers pay up the wazzu for their services. I'm thinking of going with the phone company here that also has internet, cable, and of course...
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Anonymous
Christopher

It\'s incredible how high Cox customers bills can get. I work for Directv and switch people over from Cox all day long. It amazes me how they get away with all of their hidden...

Hello World! First, I'd like you to close your eyes for a minute and think about what it might be like to have the crappiest internet service imaginable. Good. Now take that thought and double it. Great. Double it a few more times. Congratulations, you're almost at...
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Anonymous
CoxTech1

I apologize for any problems you\'ve experienced with the Internet connection. If you would like help getting this issue resolved please feel free to email me at coxhelp@cox....

#247403

Cox Communications in New Orleans, Louisiana - My internet got kicked off the internet

Called cox cable today i have been having wireless for two months and for some reason i couln't connect. When i called the women said i didn't have wireless on my computer. Well cox hooked it up it worked fine for two months. I paid for a computer store to help me since she told me it was my computer not cox cable. the only thing i had to do was shut my computer down and restart it now it works. What kind of losers do they have working for them!!!!! Plus she had an atitude. Why do we put up with cox cable with peple who feel like when you call you are bothering them. I don't need this from something you pay alot for each month. She tried to make me feel *** for calling.
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Cox Communications provides the worst service I have ever encountered. Their home phone service barely works and costs a fortune. Their "new, upgraded" voice mail service literally does not work. I spoke with a representative and they informed me that it was fact,...
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Anonymous
Angry KIWI

Cox is a joke when it comes to service. I have been with them for 10 years and all of a sudden I\'m being changed hundreds to call New Zealand, my home country. I call the won...

Anonymous
William R. Barnwell

July 13, 2011 DearCoxTech 1: My wife and I moved into our new home on Friday, May 13, and contacted our long distance carrier, TELNA, in Henderson, Nevada on Monday or T...

#246687
I had a foster child that ran my bill up April/May 2010. Cox terminated cable and internet services phone services remained on and a secondary account was created so that phone service would remain on. They would not work with me for a payment arrangement. So I...
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Anonymous
Jual Beli

Excellent blog! I definitely love how it’s easy on my eyes as well as the facts are well written. I am wondering how I might be notified whenever a new post has been made. I...

#246638