Latest review first
This is not at all right. For a company as big as Cox to be this bull ***. I added service two of them in November of 2010. It is May of 2011, and I have not received my rebate check yet. ($200.00) But of course my Bill came on time and was paid, or I would not have...Read more
Cox Communications in Falls Church, Virginia - Cox
My experience with Cox has been in one words nightmare. They install eqipment knowing that lines are bad and do not log in complaints. They are of no use when trying to resolve issues and that goes up the chain to supervisor. However, there is always someone who will listen and I just want to say to that young man thank you. Not only did u listen but you helped me. He is the only reason why I will say anything positive about Cox. He should be honored by Cox because of you I will not leave Cox. My advise to Cox learn how to conduct customer service, train your workers better, and be up front with your customer. Lying get you nowhere. Again, but to that young man that helped me...Thank you so much
Cox Communications in Tempe, Arizona - Cox cable
Cox cable tv is severly heavy on paid commercials. Some of these pd programming aka informercials run all day long. Most start as early as 8pm and run to 11am. When I'm paying for tv, I'm DO NOT expect to be paying for commercials. I cancelled in less then 2 months and am going back to satellite. Infomercials generally dont start until 2am and stop about 6am. Only good thing I can say is since there is no contract I was able to cancel immediately. But then they raised my Internet fees! If I have to pay for TV, I'm going satellite again. Been there; better service, less informercials, cost about the same.
Cox Communications in Manchester, Connecticut - Cox cable greedy rip off
For 21 yrs we have had cox cable expanded cable. With it came the tv guide channel. All of a sudden this year it is excluded. you have to add a box for an additional $ 10 a month. Also nesn has the Bruins sometimes and you can watch the Red Sox on HD cox channel .. Last year when that happened you could watch the sox on cox sports channel. This year they got rid of it and surprise surprise you must have an hd box to watch. Not everyone can afford the extra expense. Cox cable is a greedy company with no consideration to long time consumers.
I ordered one of those bundled services with Cox Cable a few months ago. It was supposed to come with a $100 cash back rebate. When I ordered, I was told by the sales person that the cash back rebate would come within 6 to 8 weeks. OK. I also asked during the...Read more
Black Friday my wife bought a Westingtonhouse TV (Model # VR-4085DF). The TV works fine and the remote that came with it works great. However, the COX remote doesn't work with that TV. The COX web site lists remote codes that do not work with my TV. When I ask...Read more
Somehow a couple of criminals obtained my phone number; one of them is identifiable as a scammer on Google by searching his phone number (yes, they were dumb enough to give their numbers to me). One caller - this one from Los Angeles - claimed to be from Publishers...Read more
Every day and every morning without fail while I watch CNN, in between normal commercials and the broadcast, a boy comes on and yells "I don't have to!" It happens over and over again several times every single day. I think they leave it on because it is really...Read more
I have had service with Cox for the last few months now and have never had a day where there wasn't a problem with my service. I hope someone from Cox reads this. If You live in Fairfax County Virginia get satellite because Cox service is horrible. Considering their...Read more
It appears that COX is holding back bandwidth such that you can not even watch simple news videos online anymore.....they then try to convince you that their "enhanced" services (which cost lots more) will solve the problem. This was not the case when I first signed...Read more
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