We responded to the $300 gift card offer. The service department showed up promptly - THE GIFT CARD STILL HASN'T ARRIVED.
7 MONTHS AND THREE PHONE CALLS LATER.
The sweet people who took the initial inquiry seemed to want to expedite my rebate - wrong. Subsequent calls landed me in an endless QUE with no one even picking u[ the line - dang caller ID.
$300 is not worth a legal fight so I won't bother unless someone initiates a Class Action - then I'll join in with pleasure.
The one thing I can (And Will) do is disconnect went my two year agreement has expired. I'm an old man, but my neighbors will walk me through cutting-the-cord.
Product or Service Mentioned: Cox Communications Gift Card.
Reason of review: Order processing issue.