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Hi, new customer of Cox ...almost a year. I need the high speed internet and century link only offers 30mg in my area so Cox is it. Last week Contour box went out, called was told the next day a tech could bring out new one, I had major dental work that day, so I...
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#1103251
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I read everyone's complaints..I have been with Cox for over 20 years NOW... I AM EXTREMELY happy with Cox.. I have NEVER had any issues.. Their HIGH SPEED Internet is GREAT!!! NEVER AN ISSUE... MY Bill has NEVER GONE UP... I am just a Customer.. I am NOT employed by...
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#1103089
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All of the time in Sun City Summerlin COX "goes out". I have lived here 7 years all with COX and I would bet on 100 or more "outages". To me that means they do not want to spend enough money to fix it correctly once and strengthen their system in our area. I run my...
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#1100677
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Cox Communications - GIGA blast service is Lousy

Cox Communications
#1071628
The GIGA blast service keeps disconnecting & consequently I cannot use it to work from home
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Cox Communications - Complaint

Cox Communications
#1070187
there is cox communications truck parked in the back of greene ave cranston ri has been there over 2 hours is he sleeping or working
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Cox Communications - *** internet

Cox Communications
#1067628
Worst *** company I have ever seen internets always disconnecting and they make up some lousy excuse as to what the problem is bring someone down to fix the *** *** instead of maki n lousy *** excuses cox suckers more like it
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Cox Communications - Fraud

Cox Communications
#1063660
1.0
Details
Never go with cox. Trust me.
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Billing Practices
My 88 year old mother's Cox bill steadily increased over time to $205 per month...mind you for BASIC channels, nothing fancy...this is a ridiculous amount to pay...sooo I went with Direct TV...no installation fee and $50 per month...all the channels you could want!...
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1.0
#1090611
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The bill keeps going up. When calling to reduce un needed services they claim reducing will cause the bill to be higher due to "bundle" pricing. How can they carry on like this? It's blackmail!
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Anonymous
Lynette

This is how they get you with all the "so called" one time service fees etc., bill goes up every month and I have been trying to disconnect services for over two weks . Put on...

#1088633
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I was proactive and had all my utilities setup in the house I was moving to 30 days in advance, that was July 15. When I moved on aug 6 nothing except regular utilities. All the cox services did not work, cable, internet, home security. I have had techs out, bucket...
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#1085689
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I signed y for a 1 year contract for a set price. First bill came 2 weeks later. $38.00 more than what I was told. When I called they told me I was mistaken. I have tried to work with them for over 11 months. And my bill goes up every month for no reason. I had one...
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1.0
I didn't like
  • Billing customer service
  • No discounts for loyalty
  • Threats from customer service
#1085216
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Cox Communications tech support, loyalty, and Sales Store Offices have to be the MOST poorly organized company in the industry. They have basically a monopoly on service in Las Vegas, NV and treat customers that way. I ONLY WANTED Service. New build. After 6 weeks 4...
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1.0
#1085142
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You are the worst company I have ever dealt with. You literally have a system in place to cheat people on late fees, raise prices. I'm sure there's a big suicide rate on your employees. When you will just die as a company? I would give my left nut for you to die and...
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1.0
I liked
  • Concept of having a cable provider
I didn't like
  • Wasting my time
  • Will not respond
  • Unhappy
#1085095
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WORST company to deal with. I am repeatedly over charged when they tell me it's one price and it's 10x more. I had a guy come to the house to fix one thing and messed up another. Someone was suppose to come again, he never shows up then I get a voicemail that we missed...
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#1083206
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