Cox Communications Reviews and Complaints
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5
ISSUES RESOLVED
1.5K
TOTAL REVIEWS
$440K
CLAIMED LOSSES
$1.2K
AVG LOSS
210K
PAGE VIEWS
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Ask a Question About Cox Communications
Cons
- Awful customer service
- Service support
- Fraudulent billing schemes
Pros
- Internet speed
- No resolution
- I am very upset and disguss about cox cable and there
Poor Service | Cox Communications review from Mission Viejo, California
When i go to use my TV I receive a no signal message. I have to call customer service to get it rebooted. I'm fed up with the poor service. I went to can my account and they want to charge me a penalty...I've been paying for something that hasn't work right since they installed it and they what to charge me a penalty??
Review
Service
Cox Communications Tv Service
Cons
- Network unrealiability
Reason of review
Poor customer service
Loss
$400
Preferred solution
Full refund
Tags
Great Customer Service | Cox Communications review
Sheena Gholston, Chicago,Illinois a 3rd party agent for Cox Cable sells and Dawn from Phoniex, Arizona a collection agent gave me the most awesome experience in my life. Their customer service was so great that I will be using Cox Cable forever. I will tell everyone how these two ladies made an extraordinary experience for me. Please let them know they are great employee but most of all wonderful people.
Review
Service
Cox Communications Bundle
Pros
- Great customer service
Cons
- Nothing really
Reason of review
Good customer service
Need that your company pay to me | Cox Communications review from Fort Lauderdale, Florida
I worked for your s company and at this moment I have not got pay
Review
Worst company ever | Cox Communications review
They charged me for an unreturned cable when it was already there in my dorm before moving in. It's not fair that I have to pay because everyone else has a cox cable in their rooms so what the *** they are the worsttttt ever dont get cox please
Review
Pros
- Will never use them again
- You are stuck with them
Cons
- Scam artist
Reason of review
Problems with payment
Loss
$82
Preferred solution
Full refund
Worst company ever | Cox Communications review from Gainesville, Florida
They charged me for an unreturned cable when it was already there in my dorm before moving in. they are the worsttttt ever dont get cox please
Review
After spending almost an hour on the phone with two representatives (one was a supervisor) he said they would have to schedule a tech to come out on Saturday from 1 to 3 pm. I said waiting over 40 hour was unexceptionable and I would call the next day to complain with...
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Review
Pros
- When a service tech comes
Cons
- Much too long a wait for repair service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Do you know what *** is? Well, I will tell you my hell...my *** is dealing with Cox Communication. I have experienced the most ineffectual and poor customer service since I attempted the small feat of moving my Cox service across the hall to my new apartment in July....
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Review
Service
Cox Communications Customer Care
Cons
- Horrific support
- Ambiguous online offers
- Continuing rate hikes
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Failed to bury cable | Cox Communications review from Tulsa, Oklahoma
Since July 19, 2019 Cox has been unable to bury my replaced cable line. 6 plus techs have come out and they all say the same thing. We can’t do anything- we outsource the burial service. This is exactly why monopolies are a problem- no competition no service.
Review
Service
Cox Communications Cable Tv Service
Charges on my account I'm going to cancel cox on 07/24/21 due to additional charges on my account cox can contact me @337414-4892 to discuss this and many other matters when I spoke to Alexa | Cox Communications review
Cox does not want to talk about issues I spoke with Alexa this morning and she hung up on me. I refuse to keep calling cox about the extra charges they can call me Billy Johnson address 1025 Roma St. Breaux Bridge,La. 337-414-4892
Review
Service
Cox Communications On Demand Tv Service
Reason of review
Pricing issue
Preferred solution
Price reduction
W.w. , r.i. | Cox Communications review
telephone is shut off - the phone is paid for 
401-615-8607
401-615-8607 Review
Pros
- False phone problem
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