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2.7
Details
Signed up just a year ago since we received the service ( cable and WiFi) we get drop outs on an average of two to three times a week. Today our service was working great. A Cox truck pulled up and by the time it left we had no service. Our bill is always paid on time...
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Review
#1647678 Review #1647678 is a subjective opinion of poster.
Pros
  • Good internet speed
Cons
  • Poor delivery
  • Poor customer service
  • Frequent service drops
Reason of review
Work Experience or Job Application
Loss
$192
Preferred solution
Full refund
2.0
Details
We moved to our current home in 1987. Of course there was no internet then. Our rural area also did not have cable tv. But about 1992 or thereabouts, Cox came to our little town. Don’t know how this works elsewhere, but apparently in our state, a cable company went to...
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Review
#1646836 Review #1646836 is a subjective opinion of poster.
Service
Cox Communications Bundle
Pros
  • Cox was our only choice until now
Cons
  • Cox was our only choice
Reason of review
Because now i have an alternative to Cox!

Cox Communications in Manchester, Connecticut - Card activation

1.0
Details
Can't get my $25 Cox card activated
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Review
#1645330 Review #1645330 is a subjective opinion of poster.
Service
Cox Communications Customer Care
Reason of review
Access/ activation issues
Loss
$25
Preferred solution
Let the company propose a solution

Cox Communications in Pompano Beach, Florida - Terrible

1.0
Details
Cox is arguably the worst cable/internet provider in the US, definitely in Gainesville. They are expensive and do not provide quality service. AT&T is finally arriving in the area and I'll be switching to them immediately
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Review
#1644351 Review #1644351 is a subjective opinion of poster.
1.9
Details
In short, after waiting 6 days for initial installation and having to make two appointments because they did not have my security equipment when they installed the cable/internet., within 5 days the cable box died. They could not get a signal from it so they said they...
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Review
#1641492 Review #1641492 is a subjective opinion of poster.
Service
Cox Communications Customer Care
Cons
  • Customer service lied about when service was to be scheduled
Reason of review
Poor customer service
1.0
Details
My name is Barbara Cline, barbaracline13@yahoo.com. Today is 8/31/2019, I switched from Direct TV to Cox which is another story. Cox hooked me up and everything was great until I got my first bill. Which was only suppose to be $95.00. My bill for August was suppose to...
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Review
#1641403 Review #1641403 is a subjective opinion of poster.
Service
Cox Communications Customer Care
Cons
  • I received nothing
Reason of review
Poor customer service
Loss
$32
Preferred solution
Price reduction

Cox Communications in Phoenix, Arizona - Cox is okay

3.0
Details
I lots of problems I thought with my cable box. I called Cox the guy came out said he did some stuff and left. It was still bad. A young man came today on August 31st 2019 I had recently changed some of the things on my service they had a hard time getting my Netflix hooked up. I finally gave up and didn't do it. This guy called somebody and they did something and he did something and they figured out that the whole thing was a mess on my account they straightened it out my TV Works wonderful cheers for Cox. Thank you
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Review
#1640726 Review #1640726 is a subjective opinion of poster.
Service
Cox Communications Tv Service
Pros
  • Strong wifi
Cons
  • Raising rates often
Reason of review
Good customer service

Cox Communications in Glendale, Arizona - Where is me tv

1.0
Details
where did it go we enjoy it and want ro know
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Review
#1638890 Review #1638890 is a subjective opinion of poster.
1.0
Details
Still NO help from Cox. They SUCK even MORE NOW... Cox Tech Support told me to delete my account so they could activate their Roommate program since I was moving out of state to Texas. The following morning I deleted my Cox account as requested by Tech Services (Sales...
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Review
#1636074 Review #1636074 is a subjective opinion of poster.
Service
Cox Communications Technical Support
Cons
  • Clueless
  • Terrible customer service
  • Website help sucks
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • liars
  • Cox sucks
  • terrible phone communication
  • cancelling service
  • Clueless Support
  • Bad Customer Service
  • Lacks Product Knowledge

Cox Communications in Phoenix, Arizona - Contract Scam

1.0
Details
I was told numerous times that I am not able to cancel any of my services because of a 2 yr contract. I checked this out at the Scottsdale location on Frank Lloyd Wright location and noticed not in one area is my initials or signature visual. Mean while I feel like this is a giant SCAM!
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Review
#1634089 Review #1634089 is a subjective opinion of poster.
Service
Cox Communications Deal
Pros
  • There is no good competition
  • There is no competition
Cons
  • Fraudulent billing schemes
Reason of review
Pricing issue
Loss
$2000
Preferred solution
Price reduction
Tags
  • Cox Overcharge