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Poor Service | Cox Communications review from Mission Viejo, California

1.0
Details
When i go to use my TV I receive a no signal message. I have to call customer service to get it rebooted. I'm fed up with the poor service. I went to can my account and they want to charge me a penalty...I've been paying for something that hasn't work right since they installed it and they what to charge me a penalty??
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Review
#1671660 Review #1671660 is a subjective opinion of poster.
Service
Cox Communications Tv Service
Cons
  • Network unrealiability
Reason of review
Poor customer service
Loss
$400
Preferred solution
Full refund
Tags
  • Poor Technical Support

Great Customer Service | Cox Communications review

3.6
Details
Sheena Gholston, Chicago,Illinois a 3rd party agent for Cox Cable sells and Dawn from Phoniex, Arizona a collection agent gave me the most awesome experience in my life. Their customer service was so great that I will be using Cox Cable forever. I will tell everyone how these two ladies made an extraordinary experience for me. Please let them know they are great employee but most of all wonderful people.
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Review
#1670275 Review #1670275 is a subjective opinion of poster.
Service
Cox Communications Bundle
Pros
  • Great customer service
Cons
  • Nothing really
Reason of review
Good customer service

Need that your company pay to me | Cox Communications review from Fort Lauderdale, Florida

I worked for your s company and at this moment I have not got pay
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Review
#1668923 Review #1668923 is a subjective opinion of poster.

Worst company ever | Cox Communications review

They charged me for an unreturned cable when it was already there in my dorm before moving in. It's not fair that I have to pay because everyone else has a cox cable in their rooms so what the *** they are the worsttttt ever dont get cox please
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Review
#1659173 Review #1659173 is a subjective opinion of poster.
Pros
  • Will never use them again
  • You are stuck with them
Cons
  • Scam artist
Reason of review
Problems with payment
Loss
$82
Preferred solution
Full refund

Worst company ever | Cox Communications review from Gainesville, Florida

1.0
Details
They charged me for an unreturned cable when it was already there in my dorm before moving in. they are the worsttttt ever dont get cox please
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Review
#1659170 Review #1659170 is a subjective opinion of poster.
2.2
Details
After spending almost an hour on the phone with two representatives (one was a supervisor) he said they would have to schedule a tech to come out on Saturday from 1 to 3 pm. I said waiting over 40 hour was unexceptionable and I would call the next day to complain with...
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Review
#1659030 Review #1659030 is a subjective opinion of poster.
Pros
  • When a service tech comes
Cons
  • Much too long a wait for repair service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
Do you know what *** is? Well, I will tell you my hell...my *** is dealing with Cox Communication. I have experienced the most ineffectual and poor customer service since I attempted the small feat of moving my Cox service across the hall to my new apartment in July....
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Review
#1658567 Review #1658567 is a subjective opinion of poster.
Service
Cox Communications Customer Care
Cons
  • Horrific support
  • Ambiguous online offers
  • Continuing rate hikes
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Failed to bury cable | Cox Communications review from Tulsa, Oklahoma

1.3
Details
Since July 19, 2019 Cox has been unable to bury my replaced cable line. 6 plus techs have come out and they all say the same thing. We can’t do anything- we outsource the burial service. This is exactly why monopolies are a problem- no competition no service.
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Review
#1657758 Review #1657758 is a subjective opinion of poster.
Service
Cox Communications Cable Tv Service

Charges on my account I'm going to cancel cox on 07/24/21 due to additional charges on my account cox can contact me @337414-4892 to discuss this and many other matters when I spoke to Alexa | Cox Communications review

1.0
Details
Cox does not want to talk about issues I spoke with Alexa this morning and she hung up on me. I refuse to keep calling cox about the extra charges they can call me Billy Johnson address 1025 Roma St. Breaux Bridge,La. 337-414-4892
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Review
#1656568 Review #1656568 is a subjective opinion of poster.
Service
Cox Communications On Demand Tv Service
Reason of review
Pricing issue
Preferred solution
Price reduction

W.w. , r.i. | Cox Communications review

telephone is shut off - the phone is paid for Wtf 401-615-8607
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Review
#1655193 Review #1655193 is a subjective opinion of poster.
Pros
  • False phone problem