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Employee did not offer any solutions to my issue in regards to cox security alarm system. Employee refused to escalate call to upper level. Employee treated me like I am asking for charity. I am a new cox home security owner. I would not recommend cox home security...
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1.0
I liked
  • Representative who handled my call
I didn't like
  • Representative who handled my call
  • Tyson 19274
#1008673
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From the installation I knew this was going to be a headache. We were told we would get speeds up to 50, although the minimum is 20, we would be on the high end. We have never had over 24 and our service keeps dropping. It has cost my wife untold wages because of this....
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1.0
I liked
  • Being with a different company
I didn't like
  • Incompetent e-care specialists or liars
#1007791
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Subscribed to Cox in December.Installer took 8 hours, had no idea of how to do his job and also left a mess, wires everywhere, had to get someone to fix his mess. Was told would bury cable within 2 weeks. One month passed so we decided to call them to see when. Told...
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Anonymous
Charles Hatter

same problem. cable has been above ground 27 months and it is not my service. called Atlanta. Absolutely useless. today is 2/13/2017. FCC is too political. they are in bed wit...

#1007350
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Short Review on February 04, 2017

Cox Communications
#1002892
1.5
Has anybody ever noticed that whenever there is a show exposing the negative aspects of Scientology all of the sudden that channel has weak signal . Have noticed this on several different channels during different shows , nice censorship cox cable , you too must be controlled by the Hollywood elites . Very disappointing and will be canceling service .
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Cox Communications Internet Service Review

Cox Communications
#992948
3.1
Should I be getting charged for a service technician if the reason my Internet isn't working is not due to anything at all in my house including all of my equipment and cabling? If so why is there a self service install option? Please look into this because I'm being charged for a service tech for this very reason.
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Cox Communications Mini Box Audio Video Receiver Review

Cox Communications
#967657
I live in a place where they pay the cable bill but since I got these *** boxes I had to put it in my name now I have a bill for $100 that I should not have to pay when I pay a bill already this is a bunch of *** from Cox they should take these boxes and stick them up their *** all I want to do is rip us off and charge us for stuff we don't need
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Short Review on December 05, 2016

Cox Communications
#967499
Cox cable..I miss you ! Have Directv and hate it. Please forgive me
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I was calling to receive new customer services from them. While looking for just internet, i had found a great deal online for internet and cable. The internet preferred is offered at $59.99 and if you bundle with the basic cable with free hbo, you would only pay...
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1.0
#1004964
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Tired of my plan changing and 2 year commitments. After 30 years of uninterrupted service with them, I want a plan that does not force me to call in, be on hold and wait for some child to give me the best deal I can get. I'd like the respect of getting the best deal...
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#1004228
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I've been a customer for several years (There's no choice in my area .. Cox is sole provider) And between the price increases, the poor service, the bait/switch (they count the HD Channel lineup (Which is exactly the same content/channels of the regular lineup) in...
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1.2
I didn't like
  • Defrauds customer with unannounced surcharges
  • Adds unannounded surcharges to avoid regulatory reviews process
  • Overestimates the number of channels in lineup
#1004095
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Cox Communications Customer Care Review
Wow this company is the absolute worst. I bought a home & decided to get Verizon since it's only $50 a month & wasn't an option in my old neighborhood. Disconnecting from Cox was quite a hassle as you can see from the statement below. They sent me a refund check for...
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Moni25
Moni25

I can top you on that one. I have a $100 amount one my credit report from AT&T because their accounting department is a bunch of idiots! It's been 6+ years now, before I found...

1.0
#1003807
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If you're in the market for cable and Internet look for other avenues because we have had nothing but problems. Deception and overpricing and then they didn't do what I asked them to do (even after confirmation of understanding my request) and am now being charged for...
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1.0
#1003008
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Once again price increases. 7 times last year, To watch the same *** over an over again.I like how they just send a bill for more money. I think the company should let the people that pay for it pick there own channels. Not pay for all the *** channels you give us with...
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1.0
#1000675
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Worst service ever, I moved into my new apartment and received a promotion package for $89.99 with no contract or any installation fees. Six days after having the installation done i received a bill for $195.00. Way off from what I had signed up for. When I called to...
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Anonymous
Anonymous

Just wait my bill has gone up and up from may 2016 started at 105, today it's 147. Called they told me promotions had fallen off, said they would look for other promotions, ...

1.0
I didn't like
  • Over priced
  • Manager didnt resolve issue or try helping
  • Early termination fee charge
#1000661
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