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Since signing up with COX (Only had 2 choices where I live - COX or Century Link) I've had nothing but problems with internet speed, wifi failures constantly, charged me $20.00 for sending me a new modem when my Wifi continually dropping out, which in turn also...
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1.0
I didn't like
  • Everything about cox
#997700
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Cox has a pretty good hold on the market right now due to their ability to have the best service for internet. They have recently started charging for data, Omaha area customer cannot get CenturyLink valid internet service and cell companies can only compete price wise...
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#997330
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i responded to a pop-up cox survey about your service and was given a free gift for responding to said survey,i ended up being charged 174 dollars for said gift if this is your idea of a gift it is not a good one and my view of cox communications has changed ,iwould...
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Pre Paid Card Review

Cox Communications
#960092
1.0
I've had to order my card twice already and it's way over due they cancelled the first one I had service for over two years they need to change who they deal with about the cards it's bs
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Cox Communications Installation Review

Cox Communications
#945091
1.9
They came to install service because I moved and took 3 hours to put a cable around my home. I told the guy I had to go back to work but he didn't care.
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Cox Communications Internet Service Review

Cox Communications
#939775
1.1
DO NOT GET COX. I have had cox twice and both times they've been complete trash and sad for a leading internet provider in Virginia I'd rather blow the owner of fios of it got me different provider
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Cox Communications Cable Tv Service Review

Cox Communications
#935732
1.9
If I have the cable box plugged in and something happens to the tv or dvd machine, I lose both of those warranties. I did not spend money on those warranties for nothing. Cable box with no warranty is a ripoff.
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I first went with Cox after moving. I had direct TV which is another joke and complaint. The Sales person for cox told me that by using their bundle program of TV/Internet/Phone I would be able to save money with a GUARANTEE PRICE LOCK PROGRAM . Billing started out at...
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1.0
I didn't like
  • Scam artist
#993006
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I called Cox to order a Netgear CM1000 modem. I had to call them because they didn't have one at my local Cox store and the sales person told me to call. In any event, despite confirming four times that I was ordering this modem and having the Cox representative repeat...
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#992885
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Cox cable company is monopolizing areas even though monopolizing is supposed to be illegal; while price gouging customers. There should be a protest against that because how is it that you only have one option for cable; while it’s only 2 cable companies anyway. As a...
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#992837
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Scheduled an appointment for Cox to come and see why I am not getting a signal toy modem. They were supposed to be here this morning and no one ever showed up. I called and they proceed to tell me that the order was cancelled when I missed their call to confirm the...
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2.1
#992450
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They charged a 95 year old woman who had to cancel her Cox Cable after being a customer for 25 years a cancellation charge of $90. This woman had no choice but to cancel because she entered a Nursing Home. When we called Cox Cable they said it was a legitimate charge...
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Anonymous
Anonymous

This is typical. They don't care about customers and 25 years of loyalty means nothing to them. I am not renewing with them.

1.0
#992380
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In October 2015, Cox sent me a Reward Card promising $100 if I take their Cox Bronze Bundle. The requirement was the account should be active and in good standing for a minimum of 90 days. I became a Cox customer on 10/15/2015 and I have always paid the bills on time....
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1.7
I didn't like
  • Billing
  • Service
#991451
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I have been a customer of cox communications for 31 years. Every three months I get an increase on my bill. I call the loyalty program (via another customer service agent who tells me there is nothing Cox can do) and get the price in line. But today (after another...
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2.6
I didn't like
  • No discounts for loyalty
#990884
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