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Cox should change part of their name (Communications) to Suckers! They "sell" you packages with half of their channels being blatant advertising and shopping channels, not to mention the crazy preachers channels. If you removed those channels and the weather channels...
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#969639
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For the past 11 months, phone and cable TV service has been poor--constant loss of conversation due to static on phone line and cable TV box needing to be re-booted numerous times. After several attempts to resolve, told Cox person I was looking for another provider...
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1.5
I liked
  • Concept of having a cable provider
#968951
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Cox sent a replacement modem that I did not request. I mailed it in their envelope. Used the new modem and then sold our house. When I returned the new modem and all the boxes with every power cord and remote I was told that the old modem was showing owed. I said I...
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#968911
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Short Review for September 30, 2016, Pc_exchange_policy

#928529
I had a situation where my parents were paying my bill, i called them to sent me my bill, and they i would need to provide a death certificate, why was that nessary, so i cancelled my service and went to at&t and have been pleased with their service for the past 10 years. So f... cox
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Cox Communications Customer Care Review

#922896
1.0
Worst and rude customer service ever. Pissed off with the customer care representative.
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Cox Communications Tv Service Review

#913604
2.7
Contour continues to suck. DVR doesnt work like it should and I wish we never left Direct TV.
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Cox Communications Tv Service Review

#909418
1.0
Sports package advertised for $7.50...but you need to rent another cable box for $15 a month to get the sports package...kiss off!!!!!!
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I have been without cable service for 2 months. There have been 7 visits from different techs. I have had to wait many hours, reschedule my work schedule and still no service. When O call support or even request a supervisor, I get different answers. The provl is not...
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I was fine with cox until I moved. Set an appointment with cox the day I moved into my new house to install internet. No show. That evening I hook up my router from my old house and it worked. Ok I thought. Several days go by and out of the blue one morning I get a...
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#966561
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I was fine with cox until I moved. Set an appointment with cox the day I moved into my new house to install internet. No show. That evening I hook up my router from my old house and it worked. Ok I thought. Several days go by and out of the blue one morning I get a...
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#966560
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Cox Communications lied regarding their contract terms. They told me to agree to their contract by telling me that I was "locked" in for a specific rate during the duration of my contact. PLUS, they would send me a $350 gift card for being a first time customer. But...
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Anonymous

Mike This is typical of Cox. Multiple answers to the same questions, different pricing depending on who you talk to, and promotional agreements that - poof! - are suddenly gone and...

#964933
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In August, I bundled all my services with Cox because there was special on TV which said you would be eligible for a $100 gift card if you bundled. After I bundled the Cox Cable office said I would have to wait a few months to verify my continued service and then I...
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Anonymous

Anonymous I to was promised a $100 gift card after having service for 3 months and paying your bill on time...well I received the card and when I called to activate it..my card had $25 ...

5.0
#964245
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For six months I have been trying to have a COX cable that runs from the street approximately 300 feet to my home buried. Countless calls to the company that Cox contracts with to do that work have only been answered by voice recorder and no return calls have ever been...
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#964050
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paid over $500.00 after 8+ years. thought we would only pay until it was paid for $100 . I told them to give me my over payment back,how would you like to buy a car and after it is paid for keep paying?!They said because tech who set it up did not mention do you only...
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#962775
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