I called 3 months ago to cancel my service because they'd raised my bill so much after a year of service. The guy convinced my to stay by dropping the price and said they would cancel my contract. A month ago I called again, I'd decided to cut the cord on cable. The...Read more
Cox makes promises they dont keep my on demand never works and my service is out three times a week or more and when i call they blame it on me and my box. i have returned it sevral times and it still doesnt work same problems they said they could send a tech but it...Read more
I've had cox instaled for two week and its been nothing but a total NIGHTMARE! I didn't get all of the services I was promised, my phone number was not transfered so I missed inportant calls, git a mini box that i didnt ask for so now I have to pay more for what I...Read more
Cox Communications - Worst absolutely the worst
Basically the service is soo.. terrible,on demand barely works,charges are rediculous.and now there internet only gives you so much usage.if you go over they charge you an arm and a leg.very unhappy.
Cox Communications - Terrible
This is the second time in 2 days the internet is out. And yesterday it was taking 3 - 5 hours for email messages to arrive. This happens all the time and we pay a small fortune for crap service.
Cox Communications - Liars
Dont use HOME LIFE
Cox Communications - *** hate these *** always taking down service
planned maintenance my ***.. give me some kind of heads up ***! letting me know 5 minutes after you shut my internet off is not ok... giving me 2 dollars for missimg 300 worth of work is not ok . losing internet for 6 hrs once every 2-3 weeks is not *** ok...
A Tech came out and did something to the line outside my property and messed up my internet I called to report the problem and was told a tech would be out here this morning 11/8/17. A received a call from a so-called Tech in which he said; “he was on his way and...Read more
I have had cox for two years and have had non stop problems with the service. I have had over 6 boxes. I have upgraded, traded out, rebooted, had people come to my house, I’ve called I’ve moved and had the same problems in the new place. I guess it’s finally time for...Read more
Cox Communications has become a nightmare for me in cost. Not much short of $200.00 a month. Under a 2 year contract they impose upon you with a $300.00 penalty if you disconnect from anything before the 2 years are up, it places you under bondage. Senior citizens with...Read more
About 11 months ago we signed up for TV cable at about $47. a month for network channels such as Lifetime, Hallmark, History, Animal, TLC, and basic local channels. Nothing special and not high-demand networks. For the next 10 months our bill rose and rose until it was...Read more
I didn't like
- Rude unhelpfull employee
- Dishonest company
In the past month I have repeatedly called cox. I have got a couple nice reps, but for the most part their customer service reps are not trained properly. I have been given wrong or not much info. It took them weeks to figure out their line is bad at my house. But they...Read more
I didn't like
- Awful customer service
Being a senior citizen, I have no interest in a majority of channels available for viewing, but yet we all are being charged for what we do not watch. Why not separate the channels according to what they represent. Example: Sports package, Comedy package, Action,...Read more
I am moving out of state and need to cancel my services. They have a hefty online portal where you can move/order/upgrade services, but conveniently there is no option to cancel online, so I searched in the help text and found a whole page about cancelling services. I...Read more
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