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Always down yet they take you down the one way street from ***. After they reset everything you own they finally find out it's their problem. My solution is every time the speed gets slow set up an appointment for the COX guy. Then it's always fixed by the...
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Anonymous
CoxTech1

Sorry to hear about the problems with your Cox services. I\'d like to help, you can email me at coxhelp@cox.com.

#239103
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I repeatedly experienced tiling issues on all Cox channels. Picture broke up, and sound was interrupted. I had to call them constantly in order to have them try to solve the problem. Each time they just "rebooted." Today, tiling became horrible, then screen just went...
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#239052
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I was with cox for almost 2 years and they gave me nothing but headaches! They want your banking information so the debit their bill from your account and when you do not, they charge you at least $75.00 deposit, which they will conveniently loose! They are nothing but...
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Anonymous
Anonymous

Cox suckers

Anonymous
Marie

I tried ordering service yesterday and they wanted a $125.00 fee for their services! I was utterly shocked. And in my area no other cable company is available. I will live her...

#238360
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This is not at all right. For a company as big as Cox to be this bull ***. I added service two of them in November of 2010. It is May of 2011, and I have not received my rebate check yet. ($200.00) But of course my Bill came on time and was paid, or I would not have...
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Anonymous
CoxTech1

I apologize for any delays with the rebate process. If you need any assistance getting this issue resolved please free to email me at hrd-hsi.newsgroups@cox.com and I\'d be h...

#237781
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My experience with Cox has been in one words nightmare. They install eqipment knowing that lines are bad and do not log in complaints. They are of no use when trying to resolve issues and that goes up the chain to supervisor. However, there is always someone who...
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#236222
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Cox cable tv is severly heavy on paid commercials. Some of these pd programming aka informercials run all day long. Most start as early as 8pm and run to 11am. When I'm paying for tv, I'm DO NOT expect to be paying for commercials. I cancelled in less then 2 months and...
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#235105
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For 21 yrs we have had cox cable expanded cable. With it came the tv guide channel. All of a sudden this year it is excluded. you have to add a box for an additional $ 10 a month. Also nesn has the Bruins sometimes and you can watch the Red Sox on HD cox channel .. ...
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#234858
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I ordered one of those bundled services with Cox Cable a few months ago. It was supposed to come with a $100 cash back rebate. When I ordered, I was told by the sales person that the cash back rebate would come within 6 to 8 weeks. OK. I also asked during the...
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Anonymous
Integrity is lost

I was sold internet for 44/month and not told it was only a 3 month promotion. Now, my monthly bill is 67.99/month. The customer service is unapologetic, hesitant to documen...

jennifer837c
jennifer837c

UPDATE: I did file with BBB. I received a bogus reply from Cox which basically just made excuses for their poor sales techniques! I didn\'t accept the reply and within a fe...

#234396
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Black Friday my wife bought a Westingtonhouse TV (Model # VR-4085DF). The TV works fine and the remote that came with it works great. However, the COX remote doesn't work with that TV. The COX web site lists remote codes that do not work with my TV. When I ask...
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Anonymous
dnmcelroy

:) I finally received a message from Westinghouse and resolved my problem. They sent me a firmware upgrade (that I copied onto a flash drive) and loaded on the TV. Then used...

#233110
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Somehow a couple of criminals obtained my phone number; one of them is identifiable as a scammer on Google by searching his phone number (yes, they were dumb enough to give their numbers to me). One caller - this one from Los Angeles - claimed to be from Publishers...
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Anonymous
Devin

No. That is not correct. First of all, your number is published in the whitepages unless you tell your phone service provider that you want an unlisted/non published number....

Anonymous
Julie

I am pretty sure Cox sells your number to telemarketers when you sign up for phone service. I switched from Vonage and it was a big mistake--the harassing phone calls never s...

#230133
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