Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

if the cox regime monopoly could get zero stars i would give them that rating. contacted them 7 times about sudden speed drops and they didnt do *** about it.

speeds went from 50/5 to 10/1 all of a sudden without any account changes. they refused to provide any reason at all. a tech was sent but all he did was *** around and claimed the starter speed was correct smh. all cox does is acam people more and more each year.

at&t century link and cumcast all refuse to serve my area. they all claimed the address wasnt recognized or some *** these monopoly regimes need to be broken up so theres more competition and cheaper prices

Product or Service Mentioned: Cox Communications Internet Service.

Reason of review: Poor customer service.

Preferred solution: higher speeds and cheaper prices.

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