State: California City: San Diego Product: Cox Communications Phone Service Clear all filters (2 of 48 reviews match)
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1.0
Details
Before you change your business phone to Cox, be aware of their hidden "fees". They will quote you a monthly fee of $25 plus taxes and "fees" for basic phone. Then when you get your first bill, after signing a multi-year contract, you will see a charge of $9 for...
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Review
#1164917 Review #1164917 is a subjective opinion of poster.
Service
Cox Communications Phone Service
Cons
  • Deceptive business practices
  • Deceptive sales tactics
Reason of review
Pricing issue
Loss
$972
Preferred solution
Price reduction
After double paying my last bill, and returning DVR box in the postage paid supplied box, COX will not refund money and says I did not return box. That I needed a tracking number for the box they sent me. Kept me on the phone for over 1 hour. They are not not only...
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3 comments
CoxHelp
#826157

That's frustrating, I can see why you're upset. Let us get to the bottom of this.

Please email us at Cox.Help@cox.com and include your full name, complete address and the Cox PIN to allow us access to your account.

We will be happy to investigate this for you. Thank you, Dina

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Review
#492073 Review #492073 is a subjective opinion of poster.
Service
Cox Communications Phone Service
Loss
$200

Contact Cox Communications Customer Service

Website:
www.cox.com
Mailing Address:
6205-B Peachtree Dunwoody Road NE
Atlanta, Georgia 30328
United States
Phone:
(877) 404-2568
All Cox Communications Contacts

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