Not resolved
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

Beware Cox. Cox has ETF's.

Early Termination Fees that are typically the cost of the entire contract period. In addition, Cox will automatically roll you over and lock you into one year agreements unless you notify them in writing 30 days before your current agreement ends. Cox is not the only game in town. Would highly recommend people look "elsewhere" for more competitive and responsive services...

During the install, one bad cable box was returned.

Told cox we don't need it. They continue to charge us for it.

Just say no to "Cox Cable", and you'll probably be much happier in the long run..

Product or Service Mentioned: Cox Communications Cable Tv Service.

Reason of review: Order processing issue.

Monetary Loss: $160.

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