Cox Communications has become a nightmare for me in cost. Not much short of $200.00 a month. Under a 2 year contract they impose upon you with a $300.00 penalty if you disconnect from anything before the 2 years are up, it places you under bondage. Senior citizens with...Read more
About 11 months ago we signed up for TV cable at about $47. a month for network channels such as Lifetime, Hallmark, History, Animal, TLC, and basic local channels. Nothing special and not high-demand networks. For the next 10 months our bill rose and rose until it was...Read more
I didn't like
- Rude unhelpfull employee
- Dishonest company
In the past month I have repeatedly called cox. I have got a couple nice reps, but for the most part their customer service reps are not trained properly. I have been given wrong or not much info. It took them weeks to figure out their line is bad at my house. But they...Read more
I didn't like
- Awful customer service
Cox Communications - Liars
Dont use HOME LIFE
Cox Communications - *** hate these *** always taking down service
planned maintenance my ***.. give me some kind of heads up ***! letting me know 5 minutes after you shut my internet off is not ok... giving me 2 dollars for missimg 300 worth of work is not ok . losing internet for 6 hrs once every 2-3 weeks is not *** ok...
Cox Communications - Cox high school football
I’ve been watching high school football on cox. Thank you for showing the sport at this level. But, please please, will you ask the announcer who says “ gettin it done” 50 to 60 times a game to please find a variety of other phrases to mix in.
Cox Communications - Customer service
COX is deceptive advertising their 'bundles" offering one price & then charging another more expensive amount after one year into a two year contract, leaving someone stuck and Responsible for the bill.
Being a senior citizen, I have no interest in a majority of channels available for viewing, but yet we all are being charged for what we do not watch. Why not separate the channels according to what they represent. Example: Sports package, Comedy package, Action,...Read more
I am moving out of state and need to cancel my services. They have a hefty online portal where you can move/order/upgrade services, but conveniently there is no option to cancel online, so I searched in the help text and found a whole page about cancelling services. I...Read more
I want everyone to know how big a rip-off Cox Communications and Cox Home Life is. I was up-sold that Home Life would be free and it's not - $50.month. Not bad if it worked. But it's the cheapest alarm system I have ever seen. Half the time it doesn't arm when I leave....Read more
I had Monotronics for a security system paying 60.00 a month I had COX for internet, cable and a Phone line that i never used as a bundle!!!! trying to save money i called COX and told them i didnt need a phone line so instead of anphone line to swich me to a security...Read more
Cox charges way too much to offer *** poor service. There should be no reason why any customer should have to wait 5 hours to have services restored becuase of an "update." Cox, you knew that you were having this "update" so why didn't you inform your customers? What...Read more
After many years of using the overpriced service. I cancelled when I sold my home and did my best to settle my bill. I thought I did so several months ago; I had a problem with a returned check from the move.. and was told it was cleared up after submitting a dispute;...Read more
Our TV would be on for a while, and then would go off. A message came on, 'not supported'. This went on for over 6 days. Tried to reach Cox, and could not get through. They said, 'five minute wait', after 20 minutes, still no one answered. Finally, I reached Tech...Read more
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