Latest review first
I received an email last month stating that my service address had changed. I immediately called Cox and stated that my service address had not changed. And, I knew nothing of such actions and that the problem had come from the clear sky. Now, at present, I received...Read more
I didn't like
- Simple problem could not be solved by cox agents
I have been a customer for years as they are the only cable company in my area. I paid a bill online before my regular due date October 27th ,2018 and didn’t enter a number right- which was my fault and they ended up rejecting the payment. November comes and I get two...Read more
Cox Communications - Cox cable and internet
Cox is the worst in ALL ways!!
Cox Communications - Visa reward card
I was promised a 200.00 visa card with my service have yet recieved it i have called 4 times no help at all
Cox Communications - Can't get service turned back on!
My service was cut off on Wednesday paid the bill Friday. Service is still not on. Customer service tells a different story everytime. We're going to switch to Direct.
I have been on the phone with Cox's loyalty department for over an hour. The gentleman that I was speaking with didn't get my service charges decreased, in fact it was the opposite, Instead of my bill being $179.84, he was saying it would be $235.00. It doesn't make...Read more
Cox Communications - Cox Discussing
They should have a package for customers that have been loyal to them for YEARS. But their worried a making their pockets fuller. And don't be a day late, they love the late charge. They SUCK!
Cox Communications - Horrible internet and cable
Internet shuts off all the time cable freezes up premium channels i pay for always freeze or not have a signal but yiur service is garbage
I moved to a new apartment located at 3539 S. George Mason Dr. I was told Ana Romero was the rep for Cox cable and I contacted her to set up an appointment for installation. I asked for a list of the available service and equipment. She emailed the alternatives and I...Read more
I just like to take the time out of my day to write this letter because I received outstanding service and knowledge of products from by Universo home tech by the name of LEIF YORGASON this guy was great and very knowledgeable about products offered through Cox I had...Read more
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