Cox Communications - Contour Sucks
If you moved to Contour from the older DVD get ready to purchase the 6 record option as you can’t record two shows at the same time if one is identified as starting at 8:59. In their wisdom Cox on the Contour only allows you to extend recording times so if their a conflict you can only record one show unless you pay more to purchase the 6 record option.
I’m looking at Sling, YouTube TV or a Hulu! The second level person said they
Stopped offering manual recording option because people got confused but could not clarify why they change the options to only extend recordings.
His answer was to watch the show I wanted to record and then manually stop it before the next show begins. Great Idea
Reason of review: Bad quality.
Location: 23704 El Toro Rd, Lake Forest, CA 92630, USA
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
I have not had these problems with any other company - only Cox. The lack of manual recording is unacceptable. Also unacceptable it that Contour will not allow one to end recording of a program 5, 10, or 15 minutes early (it will only allow ending recording multiple minutes late), which causes Contour to bar recording of one show followed by another if the first show ends a few minutes into the next show -- I try to end recording of the first show 5 minutes early to allow recording of the second, but Contour makes that impossible.
The guide is the worst now. Even the time display on the box is hard to read.
I hate the guide I hate white words on a black background and their are too many steps to record anything I definitely miss my old Motorola cable box.