In August, I bundled all my services with Cox because there was special on TV which said you would be eligible for a $100 gift card if you bundled. After I bundled the Cox Cable office said I would have to wait a few months to verify my continued service and then I would be able to get the gift card.
Well, I have made several phone calls and have had nothing but the run around. They gave me an ID number to use and after submission and waiting a few weeks, the automated 1-877 number said that my entry is invalid. I'm getting "fed up", can get no valid help and where is my gift card as advertised in the Cox Cable promo?
My phone number is 478-988-3436. George Greenman
Product or Service Mentioned: Cox Communications Deal.
Reason of review: Other issue.
Preferred solution: receive gift card.