Product: Cox Communications Account Clear all filters (0 of 10 reviews match)
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Chrislxr Today at 20:20 Currently the internet charges for my account total at $109.98 per month. 100mb download speed, modem rental and unlimited data. The EXACT same service from Spectrum ( a few miles from my service address) the EXACT same services cost a total of...
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1.3
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Cox Communications Account
I didn't like
  • Unhappy
#1422280
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Tried to close an account for my mom when she died. They over billed and did not care. They kept giving me contrary information and when I tried to call about every other person would talk to me about the account while the rest said they can't because I'm not on the...
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1.9
Product
Cox Communications Account
I didn't like
  • Customer care
#1359264
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closed my account with them due to extra charges they put on my account without letting me know and had to close that account and made sure there is no charges left and I was told they would make a note of that. but received a mail after 3 months that my account was...
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Cox Communications Account
#1300249
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I was subleasing an office which I knew was temporary.The leaseholder found a tenant that wanted to expand and I had to move. I wanted to suspend my coverage until I found a new location, however, Cox almost immediately sent me a disconnect billing for $4,200. I tried...
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1.0
Product
Cox Communications Account
I didn't like
  • I did not like that no one would communicate with me from cox
#1185790
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Every person i spoke with told me something different.... my bill had went up about $25 and by time it was said and done with the people i spoke with jacke my bill up an additional $65 when the call was made because my bill went up so after several calls my bill was...
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1.0
Product
Cox Communications Account
#1172129
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Cox Communications - Cancelling service

I got rid of Cox almost a month and a half ago.Still getting a bill.Well .They said if I pay the $468.Then they will cancel service.They are a ripoff.Service is terrible.I tried to make a payment arrangement,but they want it all at once.They will milk you as long as they can.Beware consumers
1.1
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Cox Communications Account
#1136583
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We had been with Cox for 3 years and we paid our services to more than $227 a month.This time it appeared in my internet of $ 10.00 other services which was not broken down and partial month services of $ 8.00. Why would the constituents shoulder their monthly other...
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Cox Communications Account
#1114938
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I would just like to warn alot of cox customers on what the online cox support team has been doing lately, they have messing up customers email logins on purpose, I have repeatedly complained to the cox online support team about the problems with the error of not being...
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Product
Cox Communications Account
I didn't like
  • I dont like there online support
#1108717
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I went into the Cox store near 51st and Mingo, in Tulsa, Ok.today to have my internet changed to try and save some money. I take care of 3 Cox accounts, my parent, my oldest son's and my family. Two weeks ago, I went into the same Cox location to see about saving some...
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1.0
Product
Cox Communications Account
I liked
  • Leaving the store
I didn't like
  • Managers not even knowing their own promotions
  • Rude customer service
#1082367
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On 2/11, Cox informed me my email was not linked to an active internet service account.I had to call them or they would delete the account. I called and was told Cox had changed my account number a few years ago to accommodate a new billing platform but did not link my...
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2.0
Product
Cox Communications Account
I didn't like
  • Non-responsive tier 2 techs
  • Incompetent e-care specialists or liars
  • Management does not care if i leave
#1009876
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