Manufacturer: Cox Communications Category: Accounts Clear all filters (2 of 2 reviews match)
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I went into the Cox store near 51st and Mingo, in Tulsa, Ok.today to have my internet changed to try and save some money. I take care of 3 Cox accounts, my parent, my oldest son's and my family. Two weeks ago, I went into the same Cox location to see about saving some...
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1.0
Product
Cox Communications Account
I liked
  • Leaving the store
I didn't like
  • Managers not even knowing their own promotions
  • Rude customer service
#1082367
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On 2/11, Cox informed me my email was not linked to an active internet service account.I had to call them or they would delete the account. I called and was told Cox had changed my account number a few years ago to accommodate a new billing platform but did not link my...
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2.0
Product
Cox Communications Account
I didn't like
  • Management does not care if i leave
  • Incompetent e-care specialists or liars
  • Escalation process for unresolved tech issues after 72 hours
#1009876
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