Product: Cox Communications Account Clear all filters (7 of 7 reviews match)
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I was subleasing an office which I knew was temporary.The leaseholder found a tenant that wanted to expand and I had to move. I wanted to suspend my coverage until I found a new location, however, Cox almost immediately sent me a disconnect billing for $4,200. I tried...
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1.0
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Cox Communications Account
I didn't like
  • I did not like that no one would communicate with me from cox
#1185790
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Every person i spoke with told me something different.... my bill had went up about $25 and by time it was said and done with the people i spoke with jacke my bill up an additional $65 when the call was made because my bill went up so after several calls my bill was...
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1.0
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Cox Communications Account
#1172129
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Cox Communications - Cancelling service

I got rid of Cox almost a month and a half ago.Still getting a bill.Well .They said if I pay the $468.Then they will cancel service.They are a ripoff.Service is terrible.I tried to make a payment arrangement,but they want it all at once.They will milk you as long as they can.Beware consumers
1.1
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Advertised vs Delivered
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Discounts and Special Offers
Diversity of Products or Services
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Cox Communications Account
#1136583
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We had been with Cox for 3 years and we paid our services to more than $227 a month.This time it appeared in my internet of $ 10.00 other services which was not broken down and partial month services of $ 8.00. Why would the constituents shoulder their monthly other...
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Cox Communications Account
#1114938
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I would just like to warn alot of cox customers on what the online cox support team has been doing lately, they have messing up customers email logins on purpose, I have repeatedly complained to the cox online support team about the problems with the error of not being...
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Product
Cox Communications Account
I didn't like
  • I dont like there online support
#1108717
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I went into the Cox store near 51st and Mingo, in Tulsa, Ok.today to have my internet changed to try and save some money. I take care of 3 Cox accounts, my parent, my oldest son's and my family. Two weeks ago, I went into the same Cox location to see about saving some...
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1.0
Product
Cox Communications Account
I liked
  • Leaving the store
I didn't like
  • Rude customer service
  • Managers not even knowing their own promotions
#1082367
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On 2/11, Cox informed me my email was not linked to an active internet service account.I had to call them or they would delete the account. I called and was told Cox had changed my account number a few years ago to accommodate a new billing platform but did not link my...
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2.0
Product
Cox Communications Account
I didn't like
  • Escalation process for unresolved tech issues after 72 hours
  • Non-responsive tier 2 techs
  • Management does not care if i leave
#1009876
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