Not resolved
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

Already talked about the problems I'm having with them and the boxes. I have called to get them replaced.

They said they put in 2 new ones. They have been making noise and sometimes if you're on a higher channel and go to a lower channel you get a blank screen. You have to go to another channel and go back and it works. They told me about a year ago that others have complained about basically the same issue.

They said the wiring to the building is causing it, no one has replaced it. I have called numerous times & each time a tech came out to give me a different story. I called them about the boxes and she said to bring them in and switch them. I said I was handicap and couldn't.

Send someone out to change them. It would cost a tech fee. There should not be a fee for handicap people. I've been with them over 20 years.

They have a monopoly on this are.

I'm still dealing with them. If I ask for a supervisor I get cut off.

This person wrote the review because of "service & quality" of cisco 8240hdc audio-video receiver from Cox Communications. Reviewer claimed that he or she lost $500 and wants Cox Communications to offer any options to resolve the issue.

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Cox Communications for you to read. This information may help you with your purchase decision.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment
You May Also Like