Product: Cox Communications Bundle Clear all filters (0 of 119 reviews match)
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For about 6 months now I receive a $25.00 charge on my bill that states it is a one time charge for reconnection. My service was not disconnected so why am I paying a reconnection charge EVERY MONTH! I can't get anyone at the company to understand that this is a...
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CoxHelp
CoxHelp

Hello Ginny, We\'re very sorry for the issue you\'ve been experiencing with your bill. We\'d like to take a look at this for you. Could you please email us at coxhelp@c...

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Cox Communications Bundle
#354223
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I never have a good experience whenever I call Cox. Several times I have had internet problems and called and they have to reset it and whenever they do this you lose your telephone connection. They tell me they will call me back to continue the process. I have...
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Cox Communications Bundle
#344353
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I HAD CABLE IN MY NAME IN 2005 AND PAID MY BILL THRU THE KIOSK AND WAS TOLD IT WAS NEVER RECEIVED. I CALLED NUMEROUS TIMES TO THERE COLLECTION DEPT BECAUSE I KEPT FAXING THEM MY RECEIPT, EVEN THOUGH I HAD FAX CONFIRMATION OVER 4 SEPERATE TIMES OF FAXING THEY NEVER...
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Anonymous
Re: Billing ***cerns

That\'s certainly not the experience we want our customers to have with us, I\'d like to try and help. Please email me at coxhelp@cox.com and I\'ll see if I can figure out wh...

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Cox Communications Bundle
#334413
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I decided to bundle after problems with AT&T--went to Cox--had TV and internet. Two weeks later, six different "customer service" representatives have apologized repeatedly and assured me the transfer will take place at such and such time. Here I sit after the latest...
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Cox Communications Bundle
#331801
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Beware of Cox in Las Vegas if you are expecting an clean switch over in bundling services. It took 5 days to get my phone working, and one week later, I still do not have TV cable. After speaking to 9 different representatives, I finally told them to drop TV and I...
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Anonymous
TNST

Cox is a joke! Too many bad experiences. Used to have Vonage for telephone service and it never worked. Vonage claimed that Cox speeds were too slow for Vonage to work properl...

Anonymous
Larry

Beware of satellite too, especially AT&T. Cox ain\'t half the crooks as the others I have tried. Getting angry thinking about it. Still have months left on my contract. Grrrrr...

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Cox Communications Bundle
#323092
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Cox makes you have a bundle when you don't require a bundle. I have no use for a landline phone but I have to pay them more than $10 a month for a landline phone in order to have internet. Why does anyone have to pay more than $120 annual for a service you...
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Anonymous
D

After my bill increased AGAIN, I am dumping this poor excuse for a company. My husband has to have the internet, but going with maybe Dish or DirectTV for the tv-bills are rid...

Anonymous
waskally wabbit

I\'ve had internet for years without a landline. When they asked for my phone number, I gave them my cell number. :x

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Cox Communications Bundle
#303467
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Signed up for $ 99 bundle, was told by saleman that i would pay no more or less a month fro 2 years. First bill 175.00. Complained. Told that my rate was not $99 but $108. Went to pay bill and was told my monthly rate was $ 116. Got this month's bill $ 131.00 ....
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Anonymous
jay

unfortunately these people have no accountability and no competition in said areas. they overcharged us three hundred dollars and instead of an apology they made excuses. on t...

Anonymous
MSRED

:( WE had cox cable , with all the packages, they charged us different amounts everymonth we where paying 180 for it all. we canceled them but kept phone, and internet and th...

Cameron, Louisiana
Product
Cox Communications Bundle
#263099
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I called COX and informed them that I would no longer need their service because of 10.00 increase that would be attached to my bill. They explained that it was because of increases that I did not have part in in the past 2 years because of my promotion. They stated I...
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Anonymous
erome

Left direct tv for Cox TV,phone and wireless bundle.ACox tech arrived and got the tv part of bundle working.He was supposed to call and finish the install,claiming server pro...

Anonymous
nitsujof2k4

Actually, he did have a right to cut your cable lines. They are Cox property not yours. When you signed up for service, the fine print stated that they have FULL access to you...

Product
Cox Communications Bundle
#113534
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I had a basic cable services from Cox communications -Cox cable from Feb 07 till date (Jan 08). I was able to see 90 channels and suddenly from last day -26 Jan, it only showed up 23 channels. When inquired the company representative told me that they provided me 90...
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Anonymous
john

You were getting more than you were paying for, they realized the error and corrected it. What\'s your problem?

Product
Cox Communications Bundle
#111761
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