Product: Cox Communications Bundle Clear all filters (0 of 119 reviews match)
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Cox Communications - Horrible internet and cable

Internet shuts off all the time cable freezes up premium channels i pay for always freeze or not have a signal but yiur service is garbage
1.1
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Cox Communications Bundle
#1393515
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They negotiated a bundle price on the phone. It was all lies. I looked at my bill and it was $40 higher than what they said. Called back and renegotiated same price, this time I taped it. Again they reneged and didn’t honor price. Did it a third time, same result....
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1.0
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Cox Communications Bundle
I didn't like
  • Fraudulent billing schemes
#1363290
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Worst customer service ever! 9-2-18: Tried "chat" because I couldn't get logged on to my online Cox account. Was asked security question about name of my first pet. I have never owned a pet, but representative said there was an answer there. Since I didn't know the...
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Cox Communications Bundle
I didn't like
  • Cost and customer service
  • Bait and switch
#1345062
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Dumped the cable television, to costly, turned the cable box to my local Cox Store. My next bill had a partial cable television charge. Was told by two different No Service CSRs that the COX Store cannot cancel my service even if I have no cable box to receive...
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Cox Communications Bundle
#1340394
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Cox Communications - Hortible

Have tried numerous times to get bill reduced. All they ask me is what shows I watch? They are the only tv internet provider in my area. Customer service is awful
1.7
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Cox Communications Bundle
#1334726
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Cox Communications - Unhappy with service

This has been the worst day! Phone, internet and cable out. No technician until tomorrow. I have a 91 year old mother that is home bound. Nothing to watch. I can’t leave the house for fear something may happen and she has no way to call for help. Customer service doesn’t care. We are just a job to them. Seriously considering changing service providers. This is not the first time.
1.0
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Advertised vs Delivered
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Cox Communications Bundle
#1333815
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Cox Communications - Intermittent wifi problem

For the past month i have been having an intermittent problem with my wifi. When this happens i am unable to use my remote to change channels, yet alone be able to use my wifi. Why am i paying for services that i am not able to use? I think a full months of service (credit) refund is do. It would be nice to be able to at least change the channels on my t.v. right now
1.6
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Cox Communications Bundle
#1329854
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I placed an order for telephone, cable and tv withox. They gave an appointment and I was told that everything was OK and that I did not have to do anything. Nobody call to verify the appointment the day before. I called and I was told that there was no appointment in...
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1.4
Product
Cox Communications Bundle
I didn't like
  • Slammed with extras not getting the promised compensation
#1315987
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This is her title her cox's cable nightmare well on march 18 my daughter move in to her own place and on i think march 23rd i her mom was in walmart where i was approached by a young lady who was handing out card she ask me was i interested in getting cable i told her...
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Cox Communications Bundle
#1282991
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Can't afford $218.00 per mo. they offered me $10 off per mo. for 12 months AFTER 20+ YEARS. They said bundling is cheaper, so I'm stuck with a phone I don't even have plugged in. I have cable with $10 mo HBO for a year, then it goes up. Along with two mini...
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2.2
Product
Cox Communications Bundle
#1273809
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