Product: Cox Communications Bundle Clear all filters (0 of 110 reviews match)
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Cox Communications - Horrible internet and cable

Internet shuts off all the time cable freezes up premium channels i pay for always freeze or not have a signal but yiur service is garbage
1.1
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Cox Communications Bundle
#1393515
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Cox Communications - Unhappy with service

This has been the worst day! Phone, internet and cable out. No technician until tomorrow. I have a 91 year old mother that is home bound. Nothing to watch. I can’t leave the house for fear something may happen and she has no way to call for help. Customer service doesn’t care. We are just a job to them. Seriously considering changing service providers. This is not the first time.
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Cox Communications Bundle
#1333815
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Cox Communications - Awful Customer Service
We moved to the Vegas area this past Feb. We already had service with Direct TV and just needed internet, when speaking with the Cox rep he informed me that it would be cheaper to get the bundle of cable, internet and phone because it was a bundle I would get free...
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2.2
Product
Cox Communications Bundle
#1269007
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After several years of being with Centurylink I was lured to Cox to get “faster” speed. What a mistake I made to switch with this Company. I have not found one person in this company who is honest, everyone one of them lie, they promised me to match Centurylink price...
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Anonymous
iamisay

Yes, cox lies with their bait-and switch with their prices that they quote you and tell you you have fixed price for 12 months then after one month the bill goes up and then t...

1.0
Product
Cox Communications Bundle
#1259778
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I got contract with cox communications for tv and internet with a 2 year term at 88.00 per month, within 1 year my bill went well over a hundred. and now my bill is over 200.00 per month. I have tried to reason with them but all I get is a larger bill. this is a vary...
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Anonymous
jessica rivera

THE reason is cox does not care about their customers and there money problems

Product
Cox Communications Bundle
#1244782
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Hi Mr, Wise, I have been a Cox customer on and off for at least the past 10 years. I have spoken to customer service, escalations, collections, and billing on this issue and I have unable to get it resolved. I am reaching out to you in an attempt to resolve this issue....
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1.0
Product
Cox Communications Bundle
#1225515
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On February 20th, 2018 we cancelled TV but kept Security and Internet.We were told that our bill would be approximately $140 for remaining items. I came home, paid my bill on internet. Posted bill said, $137.17, which is what I paid. On March 23 we received another...
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Cox Communications Bundle
#1217808
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Cox didn't care if we are both on Social Security.We called them to see if we could get our bill lowered a little, because we were paying almost $200 a month for phone, internet and tv. We had been a cox customer for over 9 years. They said they couldn't lower it....
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Anonymous
Durpa

Check to see if you are still under contract with them. If not then switch provides. Simple. You also have a bit of a bargaining chip by calling customer service and asking th...

1.0
Product
Cox Communications Bundle
#1208942
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Several times i turn on my tv and mssg comes up you must subscribe blah blah blah.Like i wanna mess around with calling you and have you reset. Your internet sucks as well constantly in middle of doing something and get inerupted. Most of all i feel Cox is a dishonest...
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Cox Communications Bundle
#1191663
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After 35 years and 10 months I finally had to give them the heave - and that’s at $375/month.Too bad, they used to be a pretty good company. In a nutshell, poor service, constantly lost signals, techs that are late or unqualified- the list goes on and on. If you enjoy...
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1.4
Product
Cox Communications Bundle
#1184971
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