Not resolved

Ultimately, after finding it necessary to ask to speak to a supervisor, then her arguing with me, she found a way to put my bill back down to what I'd been paying, rather than paying the $55 increase they tried to stick me with. I thought it was very unprofessional for the supervisor to argue with me about the fact that the rep had asked me the same questions I'd already responded to, instead of getting on with the business of helping me!

Review about: Cox Communications Customer Care.

Reason of review: Problems with payment.

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