Product: Cox Communications Cable Installation Clear all filters (2 of 2 reviews match)
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I'm trying to get cable in our house in Little Compton, RI. They sent a survey crew, who said we were all set. Here's the run-down of the four cancellations (all preceded by emails confirming the times) since then: 1) No one showed up. When I called, they said they...
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4.0
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Cox Communications Cable Installation
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  • Only apologies
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  • Failure to prepare for scheduled appointments
#956704

Cox Communications Cable Installation Review from Oklahoma City, Oklahoma

Scheduled installation with Cox today. High speed internet, phone and cable TV. Conformation # 10804345. They no showed. Called them..."What confirmation number" " The system doesn't recognize that number". Then the truth comes out. Didn't speak to Cox. It was a 3rd party vendor. Everybody is really sorry but the soonest they can get out now is Tuesday, the 14th. Wonder what the excuse will be Tuesday? Same old INCOMPETENT Cox I came to know when I lived here before. They are the only provider where I live now. Captive market. No accountability. No sense of urgency and no one gives a ***! I want a job like that!
1.0
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Cox Communications Cable Installation
#863956
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