Manufacturer: Cox Communications Category: Tv Services Clear all filters (6 of 6 reviews match)
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I've had TV cable service with Cox Cable in the New Orleans area (Metairie) since August 2016 (3 months), and had long-term outages twice (once for 12 hours due to a thunderstorm), and currently for over 24 hours, also due to a rainstorm. Still have no service and no...
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2.3
I didn't like
  • An inability to restore service due to minor rain storm
  • Again
#951728
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And they have enhanced their infamous reputation for being the worst cable TV company in America. The new boxes have frozen twice, and cannot be rebooted remotely or manually. And, COX does not know how to fix the problem- their reps actually told us that there is...
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1.6
I didn't like
  • Horrific support
  • Poor customer care
  • Bad service
#946473
Reply to reviews
I have been with them for 15 years. Generally good service. But their equipment is old technology that is fair at best. I finally replaced their modem with my own modem. What a difference! Way faster speeds and less "burps" in service. In 15+ years I have never...
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Cox Communications Cable Tv Service Review

#935732
1.9
If I have the cable box plugged in and something happens to the tv or dvd machine, I lose both of those warranties. I did not spend money on those warranties for nothing. Cable box with no warranty is a ripoff.
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Cox Communications Cable Tv Service Review

#931798
1.3
We have been Cox communication clients for over four years ..six between my boyfriend and I.they are absolutely horrible. We lose TV at least 5 to 6 times almost every other day the last 7 to 10 months. We call that they sent someone out to replace the receivers replace the cable replaced the transformer always an excuse. Then they raise our rates and don't tell us...
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I am in my 50s and until my mid 20s in Chicago you could turn your tv on and for free watch basic tv!!! You can no longer do that?! The prime t. Takes in revenue thru advertising, why am I paying to watch *** inane shows lunch duck dynasty and switch wives? But how many poor people probably forgo a water bill to afford cable...
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