Product: Cox Communications Cable Tv Service Clear all filters (33 of 33 reviews match)
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Cox Communications - REFUND

1.0
Details
TOOK MY KIDS HALLOWEEN COSTUME MONIES OFF MY CARD!!!!!ONLY 21.63?? SAID THEY WERE GIVING IT BACK THEN WENT IN AND GAVE ME A CREDIT AGAIN BUT SAID REFUND DENIED DUE TO CURRENT BILL NOW MY KID IS CRYING SHAME
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Review
#1693418 Review #1693418 is a subjective opinion of poster.
Service
Cox Communications Cable Tv Service
Pros
  • Being a customer for years until billing makes a mistake
Cons
  • Crooks
Reason of review
Poor customer service
Loss
$22
Preferred solution
Full refund

Cox Communications in Tulsa, Oklahoma - Failed to bury cable

1.3
Details
Since July 19, 2019 Cox has been unable to bury my replaced cable line. 6 plus techs have come out and they all say the same thing. We can’t do anything- we outsource the burial service. This is exactly why monopolies are a problem- no competition no service.
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Review
#1657758 Review #1657758 is a subjective opinion of poster.
Service
Cox Communications Cable Tv Service

Cox Communications in Carrollton, Texas - TV cable outage

1.0
Details
Service went out the morning of 7/3/19. Said they couldn’t be out to fix it for three days. Unacceptable lousy service
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Review
#1575720 Review #1575720 is a subjective opinion of poster.
Service
Cox Communications Cable Tv Service

Cox Communications in Tucson, Arizona - Horrible cable service and 2nd yr pricing

2.0
Details
Have experienced constant outages, rapid tiling etc with no remedies. The big jump in pricing after year 1 of their 2 year contract is truly awful. On Demand is biggest rip off of all. Most movies stay on for 6+ months, any newer movies are rent or buy. 1950 westerns, kids movies with maybe 6 to 8 new movies added monthly and many only for a short duration. Going back to Dish as soon as contract is up. In short don't waste your hard earned money.
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Review
#1569803 Review #1569803 is a subjective opinion of poster.
Service
Cox Communications Cable Tv Service
Pros
  • I am very upset and disguss about cox cable and there
Cons
  • Continuing rate hikes
  • I did not like that no one would communicate with me from cox
Reason of review
Bad quality
Preferred solution
Price reduction

Cox Communications - Recent quality issues

In the lat week my cable box has inadvertently rebooted itself in the middle of my program. Cox, pay attention! When this happens I question how much worse will this get? Is this temporary or is this systemic? Do you care and what are you doing about this? Wake up cox! The end is near!
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Review
#1538105 Review #1538105 is a subjective opinion of poster.
Service
Cox Communications Cable Tv Service

Cox Communications - Dreadful service

1.0
Details
in early jan and now again in may the programs i have recorded freeze then go to black screen. ALL my recordings did that last night. i could not watch any recorded programs. several error messages came on repeatedly stating "sorry there was a problem with playback of this DVR recording" and "sorry we ran into a problem. " their new? cox communications contour/panoramic router/modem is a piece of junk. i have trouble with all 3 of my services. i am thoroughly disgusted. the in house reps that came out both said that is is a software problem and there is nothing i / they can do. how can cox get away with this? are there any solutions?
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Review
#1526557 Review #1526557 is a subjective opinion of poster.
Service
Cox Communications Cable Tv Service
Cons
  • Very unsatisfied
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
Tags
  • Cable T v terrible Reception

Cox Communications - The service( ie... product )

1.0
Details
I’m so tired of paying over 300+ a month for a service that constantly cuts out or re boots! Stop the monopoly so I can get a better service!!
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Review
#1339597 Review #1339597 is a subjective opinion of poster.
Service
Cox Communications Cable Tv Service
Reason of review
Bad quality
1.0
Details
I complain like everyone else but they say they have no control over the networks. Lol I want to change like most ppl are but i do not want a dish. Weather reasons. I live on east coast we get alot of snow n rain storms. If anyone knows of any other actual cable comp...
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Review
#1297732 Review #1297732 is a subjective opinion of poster.
Service
Cox Communications Cable Tv Service
Reason of review
Bad quality
OTHER CABLE SERVICES DON'T DO THIS,,, MY GOSH WITH ALL THE MONEY THEY MAKE ON ADVERTISEMENTS WHY IS COX SO BAD.........AS SOON AS MY CONTRACTS IS UP I WILL NEVER EVER GET COX OR REFER THEM EVER.............THIS IS NOT RIGHT IF YOU HAVE CABLE I SHOULD BE ABLE TO ANY...
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Review
#1283137 Review #1283137 is a subjective opinion of poster.
Service
Cox Communications Cable Tv Service
Reason of review
Bad quality

Contact Cox Communications Customer Service

Mailing Address:
Cox Communications, Inc.
6205-B Peachtree Dunwoody Road NE
Atlanta, Georgia 30328
United States
Phone:
(877) 404-2568
All Cox Communications Contacts

Cox Communications Reviews

  1. 388 reviews
  2. 168 reviews
  3. 66 reviews
  4. 20 reviews
  5. 12 reviews
Cox Communications reviews
Had issues with billing and set up of internet didnt have it for 2 months then once that got ok tried cable was give so many different prices tv and internet prices was crazy way way more then what i pay now ... Customer service was bad they talk over you dont really...
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Review
#1280406 Review #1280406 is a subjective opinion of poster.
Service
Cox Communications Cable Tv Service
Reason of review
Problems with payment