Product: Cox Communications Cable Tv Service Clear all filters (11 of 11 reviews match)
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I have a contract dispute --- 24 month no increase of rates but increased by over 80 dollars after first year - though there is NO MENTION on any correspondence, or the original order for service that after 12 months the "bundle" would revert to non-promotional rates...
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h.kitchener
h.kitchener

Most cable companies increase the cost after a certain period of time and the rep you spoke with should have told you when and by how much the increase would be. However, I su...

1.3
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Cox Communications Cable Tv Service
#1104447
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I read everyone's complaints..I have been with Cox for over 20 years NOW...I AM EXTREMELY happy with Cox.. I have NEVER had any issues.. Their HIGH SPEED Internet is GREAT!!! NEVER AN ISSUE... MY Bill has NEVER GONE UP... I am just a Customer.. I am NOT employed by...
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Cox Communications Cable Tv Service
#1103089
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I hate this company, I have had *** cable for 2 years with auto pay, and recently checked my bank statement and each month my bill is different even though I havent changed my service. I called and ask why, they said they dont know why, gave me credit only to find this...
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Cox Communications Cable Tv Service
#1067282
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Cox Communications - Cox will shut you off if you complain about there service ...
Cox Communications - Cox will shut you off if you complain about there service ...
For 6 months my cable has not worked correctly ... Cox has had all type of people out here trying to fix it ... It is still not working ... They left extra cable on the box and did not even pickup there trash ... The manager for repair '' Jacob Lance '' told me that I...
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Anonymous
Anonymous

So now that it's off are you paying?

1.0
Product
Cox Communications Cable Tv Service
#1034699
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I've had TV cable service with Cox Cable in the New Orleans area (Metairie) since August 2016 (3 months), and had long-term outages twice (once for 12 hours due to a thunderstorm), and currently for over 24 hours, also due to a rainstorm. Still have no service and no...
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2.3
Product
Cox Communications Cable Tv Service
I didn't like
  • Again
  • An inability to restore service due to minor rain storm
#951728
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And they have enhanced their infamous reputation for being the worst cable TV company in America. The new boxes have frozen twice, and cannot be rebooted remotely or manually. And, COX does not know how to fix the problem- their reps actually told us that there is...
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1.6
Product
Cox Communications Cable Tv Service
I didn't like
  • Bad service
  • Horrific support
  • Awful customer service
#946473
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I have been with them for 15 years. Generally good service. But their equipment is old technology that is fair at best. I finally replaced their modem with my own modem. What a difference! Way faster speeds and less "burps" in service. In 15+ years I have never...
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Product
Cox Communications Cable Tv Service
#925827
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I am in my 50s and until my mid 20s in Chicago you could turn your tv on and for free watch basic tv!!! You can no longer do that?! The prime t. Takes in revenue thru advertising, why am I paying to watch *** inane shows lunch duck dynasty and switch wives? But how many poor people probably forgo a water bill to afford cable...
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1.1
Product
Cox Communications Cable Tv Service
I didn't like
  • Erratic changing prices
#902460
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Cox Communications - Lack of infrastructure

#1040974
2.5
Details
Every Saturday at about 6pm the cable line goes down due to too many users
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Cox Communications Cable Tv Service Review

#935732
1.9
Details
If I have the cable box plugged in and something happens to the tv or dvd machine, I lose both of those warranties. I did not spend money on those warranties for nothing. Cable box with no warranty is a ripoff.
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Cox Communications Cable Tv Service Review

#931798
1.3
Details
We have been Cox communication clients for over four years ..six between my boyfriend and I.they are absolutely horrible. We lose TV at least 5 to 6 times almost every other day the last 7 to 10 months. We call that they sent someone out to replace the receivers replace the cable replaced the transformer always an excuse. Then they raise our rates and don't tell us...
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