Product: Cox Communications Cable Tv Service Clear all filters (15 of 15 reviews match)
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Cox Communications - Poor customer service!

Tried to downgrade since my cable costed more than my electricity, and was told can only do it by phone. Then was put on hold forever because they knew I wanted to downgrade. Just left me on hold, bet if I said I was calling to pay my bill, it'd be answered ASAP. No wonder everyone is ditching Cox for internet tv.
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Cox Communications Cable Tv Service
#1201999
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Cox Communications - MMA movie charge

A fight that I did not watch or click to see on Cox TV. I hit exite. $ 64.99 for 2 week old fight @ that. I would like it to be removed, please. I have been customer for over 2 years & all I get is ( sorry you feel that way ). {{Redacted}}
Product
Cox Communications Cable Tv Service
I didn't like
  • Deceptive business practices
  • Customer services was not helpful
#1186600
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I returned the cable box and was informed that 3 boxes were missing and the charge would be 757 dollars. There is not 30 dollars of electronics in these cable boxes and these boxes are several years old. The charge is obscene and beyond ridiculous. I offered to settle...
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1.0
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Cox Communications Cable Tv Service
#1146120
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Every month they keep increasing our bill and when we contact they say previous month I received some credits So this month your bill will be high.We don't revive tv and internet atleast for couple days every 2nd month due to fault in their wiring and they charge us...
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Anonymous
Charles Tobin

I could add a comment to every Review in here in my 30 years with this NO good company they did it all to me.Get you a FireStick and get rid of there Cox Cable,spend $24.00 a...

1.0
Product
Cox Communications Cable Tv Service
#1143876
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I have a contract dispute --- 24 month no increase of rates but increased by over 80 dollars after first year - though there is NO MENTION on any correspondence, or the original order for service that after 12 months the "bundle" would revert to non-promotional rates...
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h.kitchener
h.kitchener

Most cable companies increase the cost after a certain period of time and the rep you spoke with should have told you when and by how much the increase would be. However, I su...

1.3
Product
Cox Communications Cable Tv Service
#1104447
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I read everyone's complaints..I have been with Cox for over 20 years NOW...I AM EXTREMELY happy with Cox.. I have NEVER had any issues.. Their HIGH SPEED Internet is GREAT!!! NEVER AN ISSUE... MY Bill has NEVER GONE UP... I am just a Customer.. I am NOT employed by...
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Cox Communications Cable Tv Service
#1103089
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I hate this company, I have had *** cable for 2 years with auto pay, and recently checked my bank statement and each month my bill is different even though I havent changed my service. I called and ask why, they said they dont know why, gave me credit only to find this...
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Cox Communications Cable Tv Service
#1067282
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Cox Communications - Lack of infrastructure

Every Saturday at about 6pm the cable line goes down due to too many users
2.5
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
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Product
Cox Communications Cable Tv Service
#1040974
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Cox Communications - Cox will shut you off if you complain about there service ...
Cox Communications - Cox will shut you off if you complain about there service ...
For 6 months my cable has not worked correctly ... Cox has had all type of people out here trying to fix it ... It is still not working ... They left extra cable on the box and did not even pickup there trash ... The manager for repair '' Jacob Lance '' told me that I...
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Anonymous
Anonymous

So now that it's off are you paying?

1.0
Product
Cox Communications Cable Tv Service
#1034699
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I've had TV cable service with Cox Cable in the New Orleans area (Metairie) since August 2016 (3 months), and had long-term outages twice (once for 12 hours due to a thunderstorm), and currently for over 24 hours, also due to a rainstorm. Still have no service and no...
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2.3
Product
Cox Communications Cable Tv Service
I didn't like
  • An inability to restore service due to minor rain storm
  • Again
#951728
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