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Once again, another outage in Las Vegas!!Call into Las Vegas and speak with someone in New York.

Was informed on Friday that the soonest they could get a tech out would be Sunday afternoon. An hour later I called back and spoke to a supervisor who informed me that it is a major outage, should be fixed by 3:40. Oh, the exact same thing happened on either Aug 3 or 4.

The EXACT SAME SCENARIO, including an estimated fix time of 3:40.I guess the standard answer to major outages is" a tech has been dispatched, estimated fix time is 3:40.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss bad quality of cox communication service. Cox Communications needs to read this review and look into the issue (if any) according to poster's claims.

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