Wow this company is the absolute worst. I bought a home & decided to get Verizon since it's only $50 a month & wasn't an option in my old neighborhood.
Disconnecting from Cox was quite a hassle as you can see from the statement below. They sent me a refund check for $46.33 then stop payment on it so I incurred a fee from my bank. I had returned there receiver box on 3/14/16 they sent me a letter saying they never received it even though I have the receipt & gave them the receipt number. They turned me over to a collection agency.
I refused to be bullied & pay. Tonight 11 months later I received another call from a creditor about this. I'm fed up.
This is unethical I feel completely harassed at this point. Where do we turn to get justice from this horrible company.
Product or Service Mentioned: Cox Communications Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.