Not resolved
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

I've had Cox for 12 months now. First signed up in Walmart they promised my bill would be $99/month.

Get 1at bill it's $200. I was pissed because the Rep lied to sign me up. Besides that Cox Customer service sucks ***! The reps will hang up on you real fast!

An so will them so called Managers. Cox has ridiculously prices an every month the bill goes up. Cox is a rip off. If your not a customer.

Please don't waste your time Joining an getting stuck in a 2 yr contract.!! Please don't!

I regret ever doing business with them. Will never happen again.

Product or Service Mentioned: Cox Communications Customer Care.

Reason of review: Poor customer service.

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