Riverside, California
0 comments
Not resolved
1.0
Details
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Website

I sold my house in AZ finally and cancelled the account, ask them to send me a box to return their modem which they did, 1 piece of equipment 1 small box.Returned it now they are billing me for another piece of equipment saying it wasn't returned.

Why did they send me a small box and say one piece of equipment when there were two pieces of equipment supposedly that wouldn't have fit in that small box.

First time I called they hadnt received anything.SCAM

Review about: Cox Communications Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Had an Experience with Cox Communications?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like

ACN has the worst customer service I've ever experienced in my life. They are rude and asssume customers lying. It's a scam for internet and will never ever use acn again Acn "I contacted them and I not only was spoken to nicely, the associate accused me of lying. I was told when I got the service it wasn't on a contract..." Read more 5linx - Please Do Your OWN Research Before Making Comments! 5linx "I sit hear and read all these interesting comments and it just baffles me at the way people communicate their feelings. If anyone has ACTUALLY taken the time to..." Read more Straight Talk Wireless Kept My Number and Refuses to Unlock My Phone Straight Talk Wireless "I left Straight talk (Affiliated with Net10 and subsidiary of Tracfone) because of the 30 day billing. I need my bills to remain on the same day every month. Sometimes..." Read more Freedompop - The WORST experience with a phone carrier I have EVER HAD Freedompop "I opened a FreedomPop account for my son last November (2016). He is in middle school and with his evolving social schedule, it was necessary to make sure he had..." Read more Lasership - DRIVERS ARE IDIOTS Lasership " Horrible lazy lying workers. They claim they attempted to deliver my package two days in a row i was suppose to go out of town canceled it because package..." Read more Popeyes Louisiana Kitchen - Bad experience and bad customer service Popeyes Louisiana Kitchen "I visited the popeyes location on the attached receipt to order the new cheddar biscuit butterfly shrimp deal. When I opened the tackle box, I alerted the manager that the..." Read more Certplex Actualtests - Unlimited access Certplex Actualtests "I purchase unlimited access in March 2016, on 7/19/17 i tried to access the new A+ exam to prepare myself and I had access to nothing. I reached out to..." Read more Burgess Seed And Plant Company - Dead plants Burgess Seed And Plant Company "My plants came dead. I never received the Iris bulbs. The woman on the customer service desk told me without the shipping label there is nothing they can do. She..." Read more