Product: Cox Communications Gift Card Clear all filters (12 of 12 reviews match)
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Cox Communications - Amazon gift card

4.3
Details
I got a message on my IPad with a survey. I have a chance to complete a survey for a $1,000 Amazon gift card. Sounds fishy to me??
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Review
#1473572 Review #1473572 is a subjective opinion of poster.
Product
Cox Communications Gift Card
1.0
Details
Cox said they would automatically send me a $100 gift card after 3 months upon signing up. After signing up you find out you have to actually "claim the card" after the 3 month window which I am sure most people do not do as they will lose the validation number. I...
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3 comments
Anonymous
#1713587

This has happened to me too! I have called and called.

They finally replied and tried to blame it on a recent move!

Then when I finally said they were going to send it after 3 months I have to wait another 6 to eight weeks. I seems like a scam to make you forget about the card!

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Review
#1419631 Review #1419631 is a subjective opinion of poster.
Product
Cox Communications Gift Card
Reason of review
Not as described/ advertised
Loss
$100
Preferred solution
Deliver product or service ordered

Cox Communications in Springdale, Arkansas - Have not received my gift card either

Contacted them .they said it was on it's way. No card yet.
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Review
#1417942 Review #1417942 is a subjective opinion of poster.
Product
Cox Communications Gift Card
Reason of review
Order processing issue

Cox Communications in Wichita, Kansas - Gift cards

1.0
Details
Cox runs such a scam. They issye you gift cards that expier in a few months so you dont use them. They have such poor customer service if you are smart go somewhere else for service.
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Review
#1176209 Review #1176209 is a subjective opinion of poster.
Product
Cox Communications Gift Card
Reason of review
Bad quality
i responded to a pop-up cox survey about your service and was given a free gift for responding to said survey,i ended up being charged 174 dollars for said gift if this is your idea of a gift it is not a good one and my view of cox communications has changed ,iwould...
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1 comment
Anonymous
#1388443

Yep...I just fell for the same thing in November of 2017...was using my mobile over my Cox Communication Internet (WiFi)...and thought it was a Cox promotion...but it was a scam.

Review
#996212 Review #996212 is a subjective opinion of poster.
Product
Cox Communications Gift Card
Reason of review
survey
Loss
$174
Preferred solution
Full refund
1.0
Details
I order services with cox and i was told i would get $200 gift card.Well I have gotten 3 gift cards none of them work. I called the card provider and they said that they see where the card has been declined but nothing is wrong with the card. Customer services has done...
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1 comment
Anonymous
#1409259

Why can't I activate my rewards card

Review
#905339 Review #905339 is a subjective opinion of poster.
Product
Cox Communications Gift Card
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
credit my account for the $200.00 and deactivate the declining credit card. no one is trying to offer a solution just keep passing my call to the credit card provider
We responded to the $300 gift card offer. The service department showed up promptly - THE GIFT CARD STILL HASN'T ARRIVED. 7 MONTHS AND THREE PHONE CALLS LATER. The sweet people who took the initial inquiry seemed to want to expedite my rebate - wrong. Subsequent...
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1 comment
Anonymous
#1164598

Call retention. Tell them you are fed up with their lies and if they do not credit the $300 then you will cancel.

Retention can sometimes pull wonders.

However, in this case I would just go back to a competing company and get a "new customer deal".

Review
#852369 Review #852369 is a subjective opinion of poster.
Product
Cox Communications Gift Card
Reason of review
Order processing issue
I had Direct tv and switched over to Cox communications, I was given lots of incentatives for signing up and one of those incentatives was a 200 pre paid gift card that I have never ever received. when I called to complain I was told I needed to sign up for the card...
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Review
#605828 Review #605828 is a subjective opinion of poster.
Product
Cox Communications Gift Card
Pros
  • Cox represeative was kind
Cons
  • Service support
Reason of review
Not as described/ advertised
I recently set up an internet account with Cox. The representative who set up my account told me that I qualify for a $100 reward card. After waiting a couple of weeks, the only correspondence I got form the company was a thank you letter, a bill, and an...
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3 comments
Anonymous
#987680

Still waiting on my card. It was approved March 11, 2015 n never mailed according to the website. Everyone I call it's wait til next week.....

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Review
#440961 Review #440961 is a subjective opinion of poster.
Product
Cox Communications Gift Card
Tags
  • reward card
  • fire that guy

Contact Cox Communications Customer Service

Mailing Address:
Cox Communications, Inc.
6205-B Peachtree Dunwoody Road NE
Atlanta, Georgia 30328
United States
Phone:
(877) 404-2568
All Cox Communications Contacts

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Cox Communications in Las Vegas, Nevada - Still No Gift Card

Kudos to Cox for screwing me out of my gift card and planting a virus on my computer. Wow, that's really top notch customer service. How many more times do I have to repeat myself. One hundred words are not enough words to sum up what I think about what has been done to me. I'm going to cancel my service at the end of the six month contract and subscribe with another service provider. I'm really, extremely and seriously pissed off at what has been done to me. You lied to me for FIVE MONTHS! What is wrong withthis scenario?
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1 comment
CoxHelp
#619534

I sincerely apologize for the frustration you have been through with the gift card process. As we have previously communicated, the first rebate request was received without the proper documentation. The second submission was properly received and we have a RUSH order in place to process and mail the gift card to you.

While I've dealt with virus issues on my own PC and don't wish them on anyone, there is no way the Web-Rebate website was the source of your infection. The link you were provided in all correspondence is the same link used in all current and past rebate programs; it is used by many other companies and is regularly tested for malware. We utilize the same link to verify rebate status prior to every customer interaction.

We sent a status update to you through email this morning.

Sincerely,

Becky K.

Cox Social Media Support Specialist

Review
#389739 Review #389739 is a subjective opinion of poster.
Product
Cox Communications Gift Card
Loss
$600
Tags
  • Service system