Manufacturer: Cox Communications Category: Phone Services Clear all filters (4 of 4 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
I suggest to Cox that since they ruined my phone system, they should supply a new one. The response was "We don't do that" My next suggestion was that Cox should at least tell me what phone systems would work. And the response again was "We don't do that either" Welcome to the wonderful world of Cox Communications...
Read more
1.0
Product
Cox Communications Home Phone Service
#1043714
Reply to reviews

Cox Communications - James may phone disconnected

#1050176
1.1
Details
Phone was disconnected almost a week was told it was not disconnected found out later we're disconnected and reconnected burned up modem would not replace was forced to upgrade with inside modem my phone will not work without house power no good for an emergency
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Cox Communications - My home phone was disconnected to make me you do upgrades home phone is down right now waiting for upgrades

#1049643
1.6
Details
Call two different days was told not disconnected when technician came out told me I was disconnected they still tell me I'm not disconnected technician told me they burned a modem up when they disconnected this all started two weeks ago when they downloaded new software for my Caller ID and now they deny it case number 459-1975
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Cox Communications Home Phone Service Review

#883742
2.5
Details
COX SALES LIES. I was consolidating two office location phone lines. I no longer needed the physical line at remote location, but wanted to keep number. Cox told me it could not be ported. Had to pay monthly for virtual number. This was repeatedly told to me. I ported number with a competitor. They LIE. No relief offered after I proved their Lie
Comment
Show
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Website