Product: Cox Communications Home Phone Service Clear all filters (5 of 5 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:

Cox Communications in Avondale, Arizona - Nt cox phone service

1.6
Details
cox wanted me to change their equipment. now does not work.
View full review
Review
#1709775 Review #1709775 is a subjective opinion of poster.
Service
Cox Communications Home Phone Service

Cox Communications - James may phone disconnected

1.1
Details
Phone was disconnected almost a week was told it was not disconnected found out later we're disconnected and reconnected burned up modem would not replace was forced to upgrade with inside modem my phone will not work without house power no good for an emergency
View full review
Review
#1050176 Review #1050176 is a subjective opinion of poster.
Service
Cox Communications Home Phone Service
Reason of review
Poor customer service

Cox Communications - My home phone was disconnected to make me you do upgrades home phone is down right now waiting for upgrades

1.6
Details
Call two different days was told not disconnected when technician came out told me I was disconnected they still tell me I'm not disconnected technician told me they burned a modem up when they disconnected this all started two weeks ago when they downloaded new software for my Caller ID and now they deny it case number 459-1975
View full review
Review
#1049643 Review #1049643 is a subjective opinion of poster.
Service
Cox Communications Home Phone Service
Reason of review
Poor customer service

Cox Communications - Inexperienced techs

1.0
Details
I was told by cox cable that i should have a new router for my telephone. New technology was the reason. They came into my house and installed the new router. My phone system has not worked properly from that day. Cox recognized the problem and came back ten times trying to fix it, but finally said it was due to incompatibility between my phones and their equipment. I was in attendance for all the house repair visits which consumed a good deal of my time. Anyway the final answer was that i needed a new phone system. I suggest to Cox that since they ruined my phone system, they should supply a new one. The response was "We don't do that" My next suggestion was that Cox should at least tell me what phone systems would work. And the response again was "We don't do that either" Welcome to the wonderful world of Cox Communications!!!
View full review
Review
#1043714 Review #1043714 is a subjective opinion of poster.
Service
Cox Communications Home Phone Service
Reason of review
Poor customer service
Loss
$600
Preferred solution
Full refund

Cox Communications Home Phone Service Review

2.5
Details
COX SALES LIES. I was consolidating two office location phone lines. I no longer needed the physical line at remote location, but wanted to keep number. Cox told me it could not be ported. Had to pay monthly for virtual number. This was repeatedly told to me. I ported number with a competitor. They LIE. No relief offered after I proved their Lie
View full review
Review
#883742 Review #883742 is a subjective opinion of poster.
Service
Cox Communications Home Phone Service
Reason of review
Bad quality

Contact Cox Communications Customer Service

Mailing Address:
Cox Communications, Inc.
6205-B Peachtree Dunwoody Road NE
Atlanta, Georgia 30328
United States
Phone:
(877) 404-2568
All Cox Communications Contacts

Cox Communications Reviews

  1. 388 reviews
  2. 168 reviews
  3. 66 reviews
  4. 20 reviews
  5. 12 reviews
Cox Communications reviews