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Verified Reviewer
1.5
Details
I signed up for a bundle from Cox Communications in November 2018 which included internet, cable, and Cox Home Life. The Home Life was never installed. I called to have them come out and install it. They were unable to get it installed after 4 attempts at 2 hours each...
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ID
#1975698 Review #1975698 is a subjective opinion of poster.
Location
Tulsa, Oklahoma
Service
Cox Communications Homelife Security System Plan
Pros
  • Being a customer for years until billing makes a mistake
Cons
  • Manager didnt resolve issue or try helping
Loss
$340
Preferred solution
Full refund
1.0
Details
They force you when you call to get services to take land line phone service or Home Life security there bundle service. Needless to say the home life contract is for 24 months and NO one tells you that on the phone. They will not waive the fee at all and you are...
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5 comments
Anonymous
#1486852

This also happened to me.

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ID
#1256483 Review #1256483 is a subjective opinion of poster.
Location
Chandler, Arizona
Service
Cox Communications Homelife Security System Plan
Pros
  • Will never use them again
Reason of review
Return, Exchange or Cancellation Policy
Loss
$275
Preferred solution
Full refund

Cox Communications - Horrible service and equipment

Can’t change companies and do a take over with equipment I paid for! Cameras went down when connected to cox internet and missed a crime being committed to my property.
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ID
#1256244 Review #1256244 is a subjective opinion of poster.
Service
Cox Communications Homelife Security System Plan
Reason of review
Bad quality
Worst company ever, i cancelled my homelife service which i was using for over 5 years. I was one of their very first customers, i was on their 3 years contract which will pay off your equipment if you stay for 3 years however these crooks sent me a $350 bill for their...
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1 comment
Anonymous
#1501395

Cox is not homelife they’re a partner, you’re preaching to the wrong choir.

ID
#1206672 Review #1206672 is a subjective opinion of poster.
Service
Cox Communications Homelife Security System Plan
Reason of review
Return, Exchange or Cancellation Policy

Cox Communications Homelife Security System Plan Review

1.0
Details
I was on a 12 month agreement at about 150 a month for 12 months all of a sudden my bill is almost 300 bucks they keep advertising a free indoor camera for Homelife and it's not free my bill for homelife started out at 29 bucks a month with the camera it went to 54 bucks a month this company does not honor its agreements at all
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ID
#1012651 Review #1012651 is a subjective opinion of poster.
Service
Cox Communications Homelife Security System Plan
Reason of review
Pricing issue

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