Manufacturer: Cox Communications Category: Internet Plans Clear all filters (11 of 11 reviews match)
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I have had cable less than a year and have received two increases. I also have internet services through them as well. It is so irritating that prices consistently go up and my income stays the same. We are all fed up with it. You should offer an exception for seniors...
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1.0
Product
Cox Communications Internet Plan
#1060755
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They flat out lie! Make up an internet plan and quote me the price which does not exist!Didn't change anything on my account but said it was all good to go. Got my bill and it is exactly the same with the same service that I was already getting. Who the heck runs this...
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Product
Cox Communications Internet Plan
#914075
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Instead of owning the problems, cox does put one over on inexperienced customers. This is very bad faith and should make the more conscientous within the company reach out. Instead the policy is to push a more expensive plan. This is a problem that wont go away without...
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2.7
Product
Cox Communications Internet Plan
#732975
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I took Cox service in 2012 with rental modem. I was been charged 6.99 every month for the same as per plan. In July 2013, I then purchased a modem from third party who was also using cox. I was unable to use that modem on my account as that modem was register to that...
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CoxHelp
CoxHelp

Hiral9, It seems unlikely that you're being charged for the modem you purchased from someone else & requested added to your account later. You initially stated, you were r...

Anonymous
Anonymous

LMAO

2.2
Product
Cox Communications Internet Plan
I didn't like
  • Awful customer service
  • Billing
  • Fraudulent billing schemes
#677400
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The Cox technician (Mike "supervisor" type) seemed really concerned and knowledgeable. Nevertheless, as with the previous technician (contractor), the cable box worked only until after he left ( I'd say 5-10 minutes.) So...very disappointing and am ready to give up on...
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Product
Cox Communications Internet Plan
#505691
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Speeds and Data Plans Information for High Speed InternetService in Roanoke Updated 11/18/13Cox High Speed Internet service is offered in a variety of different packages of speeds and features designed to fit your needs. The following information describes the current...
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Product
Cox Communications Internet Plan
#503867
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i have 3 ip cams 5 computers and 2 steam accounts with over 200 games on it and 1 server. when did this become a thing. i did not hear they were going to do this. lucky we have not seen any over charges. the email i got is as followed. Thank you for choosing Cox, we...
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CoxHelp
CoxHelp

While I understand that the idea of data usage limits isn't appealing, we've actually had them in place since 2001. Cox doesn't charge overage penalties like other internet pr...

Product
Cox Communications Internet Plan
#500331
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We have been in the same house in Gilbert for over 13 yeas. The only high speed internet provider we have had is Cox. The central reason we have had Cox is because we can't fire them for their poor service delivery, frequent outages, damage to our routers and modems...
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Anonymous
Anonymous

I'm sorry about your frustration with our company as a supervisor at cox I'm trying to make them make changes

Anonymous
Anonymous

My internet started disconnecting the middle of September, as well. The modem event log shows a TON of T3 timeouts. Something else that I noticed started happening at that s...

Product
Cox Communications Internet Plan
#446500
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I have been a cox user for both TV, Internet and Phone for over 10 years. I signed up for their Premier Internet at 25mb download and unlimited data access in 2001. Today, I get an email from them, stating that I have exceeded my monthly download limit????? WT? So I...
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Product
Cox Communications Internet Plan
#353389
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I had applied for a job but was disqualified for credit reasons. When I checked my credit report I found that there was a Cox account on there for an address in a city I have never lived. I contacted Cox, submitted a police report, verification of residency, id, and...
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Product
Cox Communications Internet Plan
#338925
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