Product: Cox Communications Internet Plan Clear all filters (14 of 14 reviews match)
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COX communications keeps increasing the basic price for internet, now they added data caps and cheat customers even more for the usage above the CAP. At the same time the data plans don't allow to save the unused data for the following month. Their comparison of...
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2.0
Product
Cox Communications Internet Plan
I didn't like
  • Never get a fair price
#1108896
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Corporate greed !!!The internet price keeps increasing without any control. Not only COX charges 80$ a month for Internet service, they now added a data limit and they are charging 10$ extra for each 50GB over the data limit. This is simply a robbery. ISP's are...
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Product
Cox Communications Internet Plan
#1106525
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I have had service with Cox for 2 1/2 years.Pay 107 a month for the highest speed internet, which has never been of a high speed. I called to cancel and they are trying to state I am in a 3 year contract. I hung up mad. The next day I submitted an online ticket to...
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1.6
Product
Cox Communications Internet Plan
I didn't like
  • Scam artist
  • Contract lies
  • Internet
#1104693
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I have had cable less than a year and have received two increases. I also have internet services through them as well. It is so irritating that prices consistently go up and my income stays the same. We are all fed up with it. You should offer an exception for seniors...
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1.0
Product
Cox Communications Internet Plan
#1060755
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They flat out lie! Make up an internet plan and quote me the price which does not exist!Didn't change anything on my account but said it was all good to go. Got my bill and it is exactly the same with the same service that I was already getting. Who the heck runs this...
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Product
Cox Communications Internet Plan
#914075
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Instead of owning the problems, cox does put one over on inexperienced customers. This is very bad faith and should make the more conscientous within the company reach out. Instead the policy is to push a more expensive plan. This is a problem that wont go away without...
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2.7
Product
Cox Communications Internet Plan
#732975
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I took Cox service in 2012 with rental modem. I was been charged 6.99 every month for the same as per plan. In July 2013, I then purchased a modem from third party who was also using cox. I was unable to use that modem on my account as that modem was register to that...
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CoxHelp
CoxHelp

Hiral9, It seems unlikely that you're being charged for the modem you purchased from someone else & requested added to your account later. You initially stated, you were r...

Anonymous
Anonymous

LMAO

2.2
Product
Cox Communications Internet Plan
I didn't like
  • Awful customer service
  • Fraudulent billing schemes
  • Billing
#677400
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The Cox technician (Mike "supervisor" type) seemed really concerned and knowledgeable. Nevertheless, as with the previous technician (contractor), the cable box worked only until after he left ( I'd say 5-10 minutes.) So...very disappointing and am ready to give up on...
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Product
Cox Communications Internet Plan
#505691
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Speeds and Data Plans Information for High Speed InternetService in Roanoke Updated 11/18/13Cox High Speed Internet service is offered in a variety of different packages of speeds and features designed to fit your needs. The following information describes the current...
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Product
Cox Communications Internet Plan
#503867
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i have 3 ip cams 5 computers and 2 steam accounts with over 200 games on it and 1 server. when did this become a thing. i did not hear they were going to do this. lucky we have not seen any over charges. the email i got is as followed. Thank you for choosing Cox, we...
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CoxHelp
CoxHelp

While I understand that the idea of data usage limits isn't appealing, we've actually had them in place since 2001. Cox doesn't charge overage penalties like other internet pr...

Product
Cox Communications Internet Plan
#500331
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