Product: Cox Communications Internet Service Clear all filters (0 of 209 reviews match)
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I recently switched from another carrier to Cox. During the process of evaluating my option, I was told that I could use the other carrier's modem to carry their internet signal. Apparently that was incorrect; mistakes happen, I get it. However, instead of offering me...
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Cox Communications Internet Service
#1246269
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Cox Communications - Cox is awful

Why do I pay for internet when it is constantly down. I have invested in multiple expensive routers . The connection is constantly dropped, huge lag spikes, and they do nothing about it. Horrible company and they don't care about their customers
1.6
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Cox Communications Internet Service
#1236987
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Cox Communications - Gone out many times, and today, gone slow

Before, it went out at least 10 times over 6 months. Now speeds are far slower than normal. 0.25 Mb/s compared to the normal 50 + Mb/s speeds.
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Cox Communications Internet Service
#1228278
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Almost every time I try to access my emails I either get so far and then the character that indicates the computer is searching just goes round and round until I get angry and leave or I do get on to my emails and am in the middle of reading one and at the bottom of...
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1.6
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Cox Communications Internet Service
#1218250
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if the cox regime monopoly could get zero stars i would give them that rating. contacted them 7 times about sudden speed drops and they didnt do *** about it. speeds went from 50/5 to 10/1 all of a sudden without any account changes. they refused to provide any reason...
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1.0
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Cox Communications Internet Service
#1218158
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Cox runs a monopoly where I live. It is the only cable option I have in my apartment complex. I constantly deal with my internet connection either being extremely slow/laggy, or it doesn’t even work at all. In fact, right at this moment, I am trying to study online for...
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1.3
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Cox Communications Internet Service
#1216289
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cox is worst company ever I know .I live in Manchester, CT there is no other high speed internet company so I have no other option. so I have to use cox, they increase the bill, worst customer service. every time when I call to change the service the tell you best...
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Cox Communications Internet Service
#1214261
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Cox has the worst service ever.In particular, it has gotten worse over the past couple of years. After hours on the phone and many complaints, no resolution. Slow speed, terrible customer service, extremely poor email platform--I could go on forever. As an example, I...
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Cox Communications Internet Service
#1210798
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My experience with Cox communications has been pretty much sub par, using the basic internet package. So one might ask well why don't you upgrade, while in theory that may make sense to some people paying more for something when a company can't even deliver on a basic...
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1.4
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Cox Communications Internet Service
#1203551
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We went with cox for the internet speed.We got a bundle because there was a price break but we use internet for TV and told the tech to take the equipment with him. ..all we needed was the modem. the advantage of the bundle expired and we went with internet only....
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Cox Communications Internet Service
#1202216
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