Product: Cox Communications Internet Service Clear all filters (0 of 220 reviews match)
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We lost land line phone and internet service on Friday the 21st and the earliest a tech can come to our home is Sunday the 23rd after 5 pm. Have been without service during a time when we are trying to handle business transactions in other states. This is by far the...
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Cox Communications Internet Service
#1363828
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I'm getting internet speeds at 10% of what I'm paying for. Have called customer service 4 times in 4 days. They've sent 4 technicians in 4 days. The first tech said it was fixed. 20 minutes after he left the speed returned to what it was. I called him back. He would...
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1.0
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Cox Communications Internet Service
I didn't like
  • Being charged for things i am not getting
  • Bad service
  • Being made to feel like i am the problem
#1349069
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I won't go into too much detail here, there isn't enough space to record every detail of my encounters. Basically I have talked to Cox support for bad Internet 4 times over the past few weeks. I vowed I would not take any time off from work so scheduled a tech for...
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Cox Communications Internet Service
#1347660
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Cox Communications - No internet/DVR won't work

My internet and dvr always go down. I'm constantly resetting them to get them to work. At times I have to wait it out more then 2 hours. But you are charging me 309.00 for some reason!! For service that never works right.
1.0
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Cox Communications Internet Service
#1343217
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Cox cable is garbage. First off the internet is as slow as molasses. They are very expensive for basic services. They sign you up randomly for networks that you did not subscribe to. They offer you to save your credit card/bank card information online for "easy"...
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Cox Communications Internet Service
#1334984
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Third time this week Cox internet has been down or unstable. First time, 3 hours, second time, about 2 hours, third time, 14.5 hours of unstable service!! And all I can find out is "There seems to be service interruptions in your area" This is just this last week. It...
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Anonymous
Anonymous

I'm having the same problem this week the internet went down foe the 3rd time. I called cox and they said there were no outages in my area and had me unhook the cable from the...

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Cox Communications Internet Service
#1279349
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I have had ongoing and continuous issues with my internet for over 5 years. Most recently I have had extensive issue that caused me to not be able to even work from my office. On two separate occasions I was told a representative would call me within 48 hrs. to discuss...
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Cox Communications Internet Service
#1271085
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After having Cox replace our Modem on an average of every 4 months, I found out that Cox was installing refurbished Modems; some as old as 2010. 1. The Webmail design is awful and browsing is very, very slow. 2. Cox forces customers to change their password every 3-6...
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1.0
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Cox Communications Internet Service
I didn't like
  • Customer service
#1266941
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I recently switched from another carrier to Cox. During the process of evaluating my option, I was told that I could use the other carrier's modem to carry their internet signal. Apparently that was incorrect; mistakes happen, I get it. However, instead of offering me...
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Cox Communications Internet Service
#1246269
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Cox Communications - Cox is awful

Why do I pay for internet when it is constantly down. I have invested in multiple expensive routers . The connection is constantly dropped, huge lag spikes, and they do nothing about it. Horrible company and they don't care about their customers
1.6
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Cox Communications Internet Service
#1236987
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