Manufacturer: Cox Communications Category: Internet Services Clear all filters (183 of 183 reviews match)
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Live in Oklahoma (aka tornado ally) had a non-tornado thunder storm come through two weeks ago.Service is out for the area - fine. I can understand that. A few days later still service outage in the area - fine. I can wait one more day. One Week down and they still...
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2.4
Product
Cox Communications Internet Service
#1056069
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I had posted a review in January regarding my issues with Cox.Here is the link... https://cox-communications.pissedconsumer.com/reward-card-woes-20170115991451.html?nocache=1 So here is the update, Cox representative called me and credited me $100 and one month of late...
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1.6
Product
Cox Communications Internet Service
I didn't like
  • Customer service
  • Bad service
  • Dishonest company
#1052833
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Since September of 2016 I have had numerous calls and techs come to my home.The issue still exists today because it is a neighborhood issue, not a one home issue! I work from home doing data entry and am constantly losing money because of this company.Horrible company...
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Anonymous
Christine

We have had the same type of issue here. I work from home as well. Many tech visits and phone support and service is still AWFUL!! I kept paying to get the better plan and ...

1.5
Product
Cox Communications Internet Service
#1045708
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Cox Communications - Thanks for Not Helping Me

#1063353
1.0
Cox bumped my bill price without notice. When I called to change the bill back to the "promotional" price, they "couldn't change it" or offer any discounts, nor was there any way for her to change the bill as it stood. Not okay, Cox.
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Cox Communications Internet Service Review

#992948
3.1
Should I be getting charged for a service technician if the reason my Internet isn't working is not due to anything at all in my house including all of my equipment and cabling? If so why is there a self service install option? Please look into this because I'm being charged for a service tech for this very reason.
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Cox Communications Internet Service Review

#939775
1.1
DO NOT GET COX. I have had cox twice and both times they've been complete trash and sad for a leading internet provider in Virginia I'd rather blow the owner of fios of it got me different provider
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Cox Communications Internet Service Review

#814848
1.8
Cable and internet go down at least once a week. Worst service reliability ever.
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My dad died of cancer in Dec. so in Feb I called cox to ask them if they could lower the bill after an increase and explained my elderly mom had medical bills and we were wondering in they could lower it to what it was...The lady in the loyalty dept was wonderful...in...
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1.0
Product
Cox Communications Internet Service
#1037738
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From the installation I knew this was going to be a headache.We were told we would get speeds up to 50, although the minimum is 20, we would be on the high end. We have never had over 24 and our service keeps dropping. It has cost my wife untold wages because of this....
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1.0
Product
Cox Communications Internet Service
I liked
  • Being with a different company
I didn't like
  • Incompetent e-care specialists or liars
#1007791
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Since signing up with COX (Only had 2 choices where I live - COX or Century Link) I've had nothing but problems with internet speed, wifi failures constantly, charged me $20.00 for sending me a new modem when my Wifi continually dropping out, which in turn also...
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1.0
Product
Cox Communications Internet Service
#997700
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Scheduled an appointment for Cox to come and see why I am not getting a signal toy modem.They were supposed to be here this morning and no one ever showed up. I called and they proceed to tell me that the order was cancelled when I missed their call to confirm the...
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2.1
Product
Cox Communications Internet Service
#992450
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Cox cable internet is in a word "Pathetic", what they charge for and what you receive are nowhere close to each other.They always want to blame it on your equipment or their favorite fix "reboot" the modem. Absolute BS. The utilities commission in NV has conveniently...
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Product
Cox Communications Internet Service
#980331
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I am not too with Cox internet at its too slow...We are paying 85.93 for bad net . I don't like that one bit.. Our bill goes up and for what ??? This is getting out of hand....If they keep lieing to customers then file a consumer complaint with your state Attorney...
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Anonymous
Disappointed

It is, at the very least, CRIMINAL the way COX COMMUNICATIONS is robbing the American public. I do not understand how they keep getting away with it. Your bill is NEVER the ...

1.1
Product
Cox Communications Internet Service
#975070
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When Clear went out of business last year, I had to find a new provider.I chose Cox because I was familiar with them. My internet goes out from 1 to 35 times per day. They can NEVER fix it. I've been keeping track since June and there have been only 8 days that I...
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1.6
Product
Cox Communications Internet Service
#955299
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