I recently signed up for a landline at my residence because Cox was running a special of free for 6 months and a $100 cash back rebate. It did state on the form that the check would take about 8 weeks to receive so I patiently waited.
At the end of 8 weeks I contacted Cox and spoke with a Leslie that assured me my check was on the way and had actually been mailed out the day before. One week later I STILL had not received the check and called again. Leslie did return my call but told me that due to the holidays mail was running slow and that it was in fact on its way (Even though a Christmas card from my family in MN can get here within 2 days and the checks are being mailed from Lincoln which is a 45 minute drive).
It has now been 4 days since I called the 2nd time and still nothing! I am going to turn off my service as this is a HUGE JOKE!!