Not resolved
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

Never had a problem until *** mini boxes. Today was about 6th visit by Cox to house.

Cox tech checked boxes called his supervisor came back in house and told me nothing he could do as supervisor has same issues I again called Cox and got a gal in ElPaso who said not a software issue and I should not have been told that.

I asked that I not be charged for cable until fixed and was told I would have to wait for supervisor to come out to check another days delay and I can only get a window of 5-7. If they do not resolve tomorrow I am off to Direct or Dish as tired of this run around

Product or Service Mentioned: Receiver.

Reason of review: Bad quality.

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