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So we decided to get 6 Cox Cable HomeLife security camera's install 3 months ago (1,400.00 Paid) and that's when the nightmare began. Within these 3 months Cox Technicians have been over 6 times and that's not counting the supervisor who has been over 3 times. All the...
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Review
#1316153 Review #1316153 is a subjective opinion of poster.
Product
Cox Communications Security System
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1400
Preferred solution
Full refund

Cox Communications - Out. For hours during the Olympics.

So tired of paying so much for a service that has so many problems, a security camera that has a 7 second delay! And constantly buffers. No alternatives besides AT&T. Getting ready to switch.
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Review
#1189961 Review #1189961 is a subjective opinion of poster.
Product
Cox Communications Security System
Reason of review
Bad quality

Cox Communications - Security System Review

I want everyone to know how big a rip-off Cox Communications and Cox Home Life is. I was up-sold that Home Life would be free and it's not - $50.month. Not bad if it worked. But it's the cheapest alarm system I have ever seen. Half the time it doesn't arm when I leave. My house was burglarized and I lost $20,000 worth of items and they pepper-sprayed my dog. A good customer service oriented company would let me out of the Home Life contract if I agreed to keep their internet and cable. Fat chance. They want to charge me $350 to get rid of this horrible system. So I get robbed, I'm forced to buy an alarm system that works, and now I have to pay $350 to get rid of a faulty product. Or just scrap it all and go to ATT/Direct TV. I'll call them and see if they want my business. Cox sure doesn't. #Ihatecox #coxsucks #coxhomelifesucks #coxripoff
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1 comment
Anonymous
#1395012

The best two things I did in my life so far

2015 cancelled Cox TV cable Service

2017 cancelled Cox internet & phone services

I totally don't recommended to use any Cox Services

Review
#1121328 Review #1121328 is a subjective opinion of poster.
Product
Cox Communications Security System
Reason of review
Bad quality

Cox Communications in Glendale, Arizona - Cox homelife hidden charges

2.6
Details
I had Monotronics for a security system paying 60.00 a month I had COX for internet, cable and a Phone line that i never used as a bundle!!!! trying to save money i called COX and told them i didnt need a phone line so instead of anphone line to swich me to a security system, they sent a rep to my house for a consultation and he told me i was gonna be paying 154.00 for Internet Cable and Cox home life, i tought i was a good deal and fell for it he sold me extra equipment that i agreed to pay in 3 monthly installments, they come and install the equipment, after install they told me i could only review 10 minutes of the security camera when the sales man told me it was 10 days review and it was included in the package rep said no that is extra 14.00 a month to make anlong story short my first bill came to 622.00 and the following 3 would be around 325.00 THESE GUYS WILL RIP YOU OFF BAD i call them to cancel my service they said it was over 30 days all readdy REALLY!!!!!!THE FIRST BILL DIDNT COME IN UNTIL 4 weeks after i had the service how could i cancel before
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Review
#1120351 Review #1120351 is a subjective opinion of poster.
Product
Cox Communications Security System
Reason of review
Pricing issue

Contact Cox Communications Customer Service

Mailing Address:
Cox Communications, Inc.
6205-B Peachtree Dunwoody Road NE
Atlanta, Georgia 30328
United States
Phone:
(877) 404-2568
All Cox Communications Contacts

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