Product: Cox Communications Service Transfer Clear all filters (0 of 7 reviews match)
filters
Seller:
Show
Product:
Ordered service transfer online for 2 phone lines and Internet service 2 weeks prior to local move on Jan.12, 2018. I spoke to someone at Cox customer service who said everything was set on or about Wed. , Jan. 3, 2018. The following morning my phone was dead,...
Read more
Anonymous
Matthew Wendt

Why does anyone consider service from Cox, they are horrible in regards to customer service, nice representatives, however their policies are the worst....I'll do without serv...

1.8
Product
Cox Communications Service Transfer
I didn't like
  • Being screwed over repeatedly
#1165068
Reply to reviews
Show

Cox Communications - Worst service ever

I have been with cox for over 20 yrs and never thought about cancelling my service unti now. I have tried for three weeks to transfer my service to a new address and get the same story every week when I call back. Guess what still no service, “let me add you in” and today the service represent hung up on me. Wow!! What a way to hand 20 year client.
4.3
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Cox Communications Service Transfer
#1152259
Reply to reviews
Have been with Cox for close to 20 years now and not out of choice.Finally decided to migrate one phone line over to cox for the small business that my husband has. This was done last Wednesday and some unprofessional nitwit working at Cox forget to read ajjust the...
Read more
1.5
Product
Cox Communications Service Transfer
I didn't like
  • With the phone migration a disgrace onbehalf of cox
#1138604
Reply to reviews
So, I have a bundle package with Cox started at 90.00 a month.two yrs later my package deal is coming to an end and luckily i'm moving. So I call to transfer service, they zero out my account ( without telling me that they are taking another 235.00 in payment off my...
Read more
Product
Cox Communications Service Transfer
#1081676
Reply to reviews
I called Cox to get her internet switched. After locating her account they asked what apartment she moved to. Gave them the number and was told they have an active account in that apartment and cannot connect until it was cancelled. Told them that was impossible...
Read more
1.0
Product
Cox Communications Service Transfer
#1071313
Reply to reviews
I just found out that I can pay $99 to have a technician come out and take the home security down & install in the new apartment, take it down my self & if I accidentally break anything pay $199 or cancel service & pay $300 penalty.I have been with cox for ten years...
Read more
1.0
Product
Cox Communications Service Transfer
#999861
Reply to reviews
I have been a customer since 2010. I have had to suffer due to increased prices during this time all the while paying my bill on time.Cox has inconvenienced me since June of 2016 giving me incorrect information about the plan I am being enrolled in and I have had to...
Read more
1.0
Product
Cox Communications Service Transfer
#960565
Reply to reviews