Fort Lauderdale, Florida
Not resolved
1 comment

I have had the worst experience with cox...The agents are not knowledgeable and they are very unprofessional...I was lied to by 5 different agents and is so over the service...I will cancelling my service and going to a provider that values their customers!

Reason of review: Poor customer service.

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I wholeheartedly agree with you!! They lied to me as well, I got a different story from 3 different "managers".

There is no customer service!! Also, they continually cancel technician house appointments without telling you, making me wait around the entire time then they don't show up!

When something is blatantly their fault they then blame the computer system or the customer. I have my cable box ready and waiting for them to come get it so I can cancel with pleasure.