Cox Communications has proven itself to be a greedy, incompetent, unreliable and arrogant company over several years and two different states.
I cannot bear to tell about the many, many problems and issues.
I hesitate to say "never", but I do not recall ever that Cox has properly handled any issue on a timely basis.
BE WARNED!!! Deal with them only if you are willing to be thoroughly frustrated and spend untold hours trying to get things right. Be prepared for dishonesty. Be prepared to be charged unfairly, treated poorly, and not ever receive the calls from their managers which are promised.
Product or Service Mentioned: Cox Communications Deal.