Product: Cox Communications Tv Service Clear all filters (0 of 96 reviews match)
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Over the past year I had problems with my wifi. I had purchased a router from them and paid for it in full. After a few months of having problems I contacted them and they sent a tech out who claimed I needed a booster. This seemed to fix the issue for a few days! I...
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Anonymous
Anonymous

I had to buy a new modem and a new wifi router as well, I bought the modem from target for $79,, Cox wanted $149, and I had to pay a rental fee, what am I renting if I buy it...

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Cox Communications Tv Service
#700608
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I think we're all having the same issues with this *** service that they've sold us. It's just the classic bait and switch and I'm sure they know they did it on purpose after all they're still selling it aren't they, there still have commercials for it on TV talking...
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Cox Communications Tv Service
#698327
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I called to find out why cox had not come to my mothers house to make the changes in her service, change her digital box to a dvr box. My mother, 92 years old was home all Saturday waiting. No one came. When I called to find out what happened, I was told the agent...
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CoxHelp
CoxHelp

I'm sorry about the experience you've had. I would be upset as well if my mother was inconvenienced in this manner. Please allow us to look into this for you. Email our team a...

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Cox Communications Tv Service
#677303
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I go to turn onthe tv and find sum thin I've never watched there's nuthing ever on except the same boring 199 films I don't mind old flicks but *** on there's other stuff out there for us to watch like new stuff keep our minds thinking I'm sick of watching the same...
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1.0
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Cox Communications Tv Service
#669854
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I am a new COX customer in Gainesville, Florida. I object to paying a rental fee to COX for a digital cable tuner so I bought a used one on ebay. I took it to my local COX solutions shop today and was told by the COX representative that they refuse to let me use my...
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Cox Communications Tv Service
#669809
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I sat my service up in April. I was told I would have the internet preferred, advanced tv with variety pak, and two others to include a sports pak that I do not have. The 89.99 also included a dvr and the box. I paid 10.00 for movie pak and 1 other box. Received My...
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CoxHelp
CoxHelp

Hi There,I think you have every reason to be upset with us at this point! The experience you describe is simply unacceptable, and I wholeheartedly apologize for what you've be...

1.3
Product
Cox Communications Tv Service
#641506
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A COX communication employee came to my door and ask if i was so and so and i said no he must have the wrong place. he said well then i can give the offer to you instead. i said that i am with dish. he said that he could give me a better deal. i told him i was about to...
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CoxHelp
CoxHelp

Hello David, That is not the experience we want you to have. It sounds like you are not getting the price you were quoted and first and you initially received the wrong equipm...

2.3
Product
Cox Communications Tv Service
I didn't like
  • Customer service
#614330
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"Highway Robbery" is the phrase to best describe Cox Communications. This company should be ashamed of itself! They realize they have a monopoly on their line of business in my area and they charge their Customers huge sums of money. I currently pay $106 per month -...
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New Kent, Virginia
Product
Cox Communications Tv Service
I liked
  • Represenative was nice
  • Cox represeative was kind
I didn't like
  • Monopoly
  • Prices
#613678
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Cox Communications Tv Service Review

I was promised my cable would be installed 3 days in a row. Call costomer service was hung up on and switched to 5 different representatives. They have no communication and no interest in doing right by there new customers. Will not be continuing service with them. Going back to direct tv never had a issue with them. Had them for 3 years.
1.4
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Cox Communications Tv Service
#551915
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They are basically crooks. They lie and will never help solve your issues. I am so offended how they have treated me as a customer, I would not continue with their service even if they were the ONLY option. Hope to see them get what's coming to them( Karma), for...
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CoxHelp
CoxHelp

That does not sound like you had a good experience. I am sorry that you feel this way. Please allow me to look into this and see what we can do to make things right. When you ...

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Cox Communications Tv Service
#539373
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