Product: Cox Communications Tv Service Clear all filters (99 of 99 reviews match)
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On 11/21/2015, I was watching football game between UA and ASU on FS1 and the signal keep dropping on and off constantly. Not only this channel but all the channel was having signal issues so I called your technical help line round 4:50 PM AZ time. COX customer...
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Anonymous
Anonymous

fs1 / espnu / espnnews / espn classic / nhl network having the same issues for a good 2 weeks..absolute ridiculous..

Anonymous
Anonymous

I received an email from COX and instead of addressing the issue, they want me to take a survey on how to improve their customer service... and their FB asked to to chat priva...

1.0
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Cox Communications Tv Service
#738264
I noticed my latest bill was slightly higher than the previous one. After speaking with the billing dept. I learned that in March Cox was promoting a Sports & information Pak that was added to my service at no charge (I did notice this at the time, even though I...
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Cox Communications Tv Service
#705219

Cox Communications - Tv Service Review from Las Vegas, Nevada

I have been with Cox for many years now one because there is nothing else. The service sucks it often goes out or freezes up. Which then you have to unplug the box and restart the box. Sometimes more than not while attempting to watch a on demand program it is just a black screen. Sometimes you can fast forward an on demand program and other times you can not. For the amount of money we pay we should get an uninterrupted service and all functions work properly.
1.0
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Cox Communications Tv Service
#704902
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Over the past year I had problems with my wifi. I had purchased a router from them and paid for it in full. After a few months of having problems I contacted them and they sent a tech out who claimed I needed a booster. This seemed to fix the issue for a few days! I...
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Anonymous
Anonymous

I had to buy a new modem and a new wifi router as well, I bought the modem from target for $79,, Cox wanted $149, and I had to pay a rental fee, what am I renting if I buy it...

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Cox Communications Tv Service
#700608

Cox Communications - Review in Media category from Wichita, Kansas

I think we're all having the same issues with this *** service that they've sold us. It's just the classic bait and switch and I'm sure they know they did it on purpose after all they're still selling it aren't they, there still have commercials for it on TV talking about how great it is. I wonder how much of this falls under the term "deceptive advertising". I don't know the answer to that but I am going to find out when I call the Consumer Affairs Division of my district attorney's office in Sedgwick County Kansas on Monday September 13th. Not to mention the Better Business Bureau as well as the Wichita area Builders Association so they can warm future homeowners not to purchase this service as we did . We'll see how they like that ***.
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Cox Communications Tv Service
#698327
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I called to find out why cox had not come to my mothers house to make the changes in her service, change her digital box to a dvr box. My mother, 92 years old was home all Saturday waiting. No one came. When I called to find out what happened, I was told the agent...
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CoxHelp
CoxHelp

I'm sorry about the experience you've had. I would be upset as well if my mother was inconvenienced in this manner. Please allow us to look into this for you. Email our team a...

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Cox Communications Tv Service
#677303

Cox Communications - Nuthing new or old on tv

I go to turn onthe tv and find sum thin I've never watched there's nuthing ever on except the same boring 199 films I don't mind old flicks but *** on there's other stuff out there for us to watch like new stuff keep our minds thinking I'm sick of watching the same things over and over again makes me wanna curl up and die I'm bored with your television service I pAy to watch variety of new and ancient things why never any thing new and exciting there's tons of movies out there and your stuck on the same page you were on when I was five thx for listening goodbye
1.0
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Product or Service Quality
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Cox Communications Tv Service
#669854
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Cox Communications - COX refuses to let me use my own cable tuner

I am a new COX customer in Gainesville, Florida. I object to paying a rental fee to COX for a digital cable tuner so I bought a used one on ebay. I took it to my local COX solutions shop today and was told by the COX representative that they refuse to let me use my own cable tuner, even though it is the same make and model as the unit COX is charging me $8.50 per month for. If not for having to consult with my wife and step-son I would have canceled COX service on the spot. COX is the worst cable company I have ever encountered. Wayne Davis
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Cox Communications Tv Service
#669809
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I sat my service up in April. I was told I would have the internet preferred, advanced tv with variety pak, and two others to include a sports pak that I do not have. The 89.99 also included a dvr and the box. I paid 10.00 for movie pak and 1 other box. Received My...
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CoxHelp
CoxHelp

Hi There,I think you have every reason to be upset with us at this point! The experience you describe is simply unacceptable, and I wholeheartedly apologize for what you've be...

1.3
Product
Cox Communications Tv Service
#641506
A COX communication employee came to my door and ask if i was so and so and i said no he must have the wrong place. he said well then i can give the offer to you instead. i said that i am with dish. he said that he could give me a better deal. i told him i was about to...
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CoxHelp
CoxHelp

Hello David, That is not the experience we want you to have. It sounds like you are not getting the price you were quoted and first and you initially received the wrong equipm...

2.3
Product
Cox Communications Tv Service
I didn't like
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#614330