Product: Cox Communications Tv Service Clear all filters (105 of 105 reviews match)
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Cox Communications in Mission Viejo, California - Poor Service

1.0
Details
When i go to use my TV I receive a no signal message. I have to call customer service to get it rebooted. I'm fed up with the poor service. I went to can my account and they want to charge me a penalty...I've been paying for something that hasn't work right since they installed it and they what to charge me a penalty??
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Review
#1671660 Review #1671660 is a subjective opinion of poster.
Service
Cox Communications Tv Service
Cons
  • Network unrealiability
Reason of review
Poor customer service
Loss
$400
Preferred solution
Full refund
Tags
  • Poor Technical Support

Cox Communications in Manchester, Connecticut - NO GIANTS HOME GAME OPENER...DALLAS/WASH INSTEAD

1.6
Details

Update by user Oct 15

so i dumped cox for t.v. and got a roku and hulu t.v.,,,,lots more channels....lots of sports....and all while saving lots of money! "cut the cable" is the cry of the next few years....cox...could care less...

Original review posted by user Sep 15

COX HAS NO CLUE WHAT ITS DOING....IN CT. 1/2 THE STATE IS PATS FANS AND THE OTHER 1/2 ARE GIANTS FANS....I HAVE BEEN A GIANTS FAN SINCE 1951...AND A COX CUSTOMER SINCE 1990....WHAT AM I PAYING FOR?...I LOOK FORWARD TO BUYING A FIRESTICK...AND DUMPING COX ONCE AND FOR ALL! COX KNOWS ZERO ABOUT CUSTOME *** R SERVICE...ITS ALL ABOUT RIPPING US OFF!
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Review
#1654390 Review #1654390 is a subjective opinion of poster.
Service
Cox Communications Tv Service
Cons
  • Could care less about their customers
Reason of review
FAILED TO PROVIDE US WITH A GIANTS GAME!
Loss
$50
Preferred solution
SHOW ALL GIANTS GAMES....PERIOD!

Cox Communications in Phoenix, Arizona - Cox is okay

3.0
Details
I lots of problems I thought with my cable box. I called Cox the guy came out said he did some stuff and left. It was still bad. A young man came today on August 31st 2019 I had recently changed some of the things on my service they had a hard time getting my Netflix hooked up. I finally gave up and didn't do it. This guy called somebody and they did something and he did something and they figured out that the whole thing was a mess on my account they straightened it out my TV Works wonderful cheers for Cox. Thank you
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Review
#1640726 Review #1640726 is a subjective opinion of poster.
Service
Cox Communications Tv Service
Pros
  • Strong wifi
Cons
  • Raising rates often
Reason of review
Good customer service

Cox Communications in Scottsdale, Arizona - The new cox boxes need major work!

We have to reboot the new boxes at Least 10 times a week. After over 30 years as a Cox customer we want to see what other services have to offer. #sickof rebooting
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Review
#1632395 Review #1632395 is a subjective opinion of poster.
Service
Cox Communications Tv Service
Reason of review
The new contour boxes are not good, always need rebooting. We exchanged several in the beginning when Cox converted and especially the satellite boxes always need rebooting at the most inopportune times.
Preferred solution
Let the company propose a solution

Cox Communications in Peoria, Arizona - Problem with contour bix

2.0
Details
Have to restart cable box 4-5 times a week. Push guide or last button and it says experiencing trouble, check for loose cable and restart. Really getting tired of it
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Review
#1601945 Review #1601945 is a subjective opinion of poster.
Service
Cox Communications Tv Service
Reason of review
Bad quality

Cox Communications in Oceanside-Escondido, California - Cox contour

1.0
Details
Mandatory upgrade to contour is a disaster. It fails to respond 30% of the time. I have had to pull the plug to get the system to turn off. The guide is dark and not legible. This stuff is too unreliable to be forced on your customers. Give me my old equipment back.
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Review
#1578125 Review #1578125 is a subjective opinion of poster.
Service
Cox Communications Tv Service
Reason of review
Bad quality
Loss
$300
Preferred solution
Let the company propose a solution

Cox Communications in Tucson, Arizona - Coxuckers

Cox will put you on telephone death hold when you try to lower your bill by removing services. They constantly raise their rates without regard to the customer's best interests. If they had any real competition, they would be out of business quickly. Cox business practices are despicable. Cox is the greediest business I have ever had the misfortune of encountering. My latest debacle with Cox was today, 3/25/19, when after putting me on death hold, the "customer service" rip off representative came back to the phone to inform me that my bill had increased by $25/month after I dropped ESPNU from my subscription with Cox.
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Review
#1499816 Review #1499816 is a subjective opinion of poster.
Service
Cox Communications Tv Service
Reason of review
Pricing issue
Loss
$300
Preferred solution
Price reduction
Tags
  • Pricing And Business Integrity

Cox Communications - Highway robbery

Cox sucks you in with lowball rates for 24 months, then they rape you afterwards. Do not give this company any of your hard earned dollars.
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Review
#1496843 Review #1496843 is a subjective opinion of poster.
Service
Cox Communications Tv Service

Cox Communications - Contour and outages

2.0
Details
Have to frequently reboot contour. Numerous outages but be 1 day late on your bill and it's mafia charge When they screw up for hours, it's so sorry.
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Review
#1475075 Review #1475075 is a subjective opinion of poster.
Service
Cox Communications Tv Service

Contact Cox Communications Customer Service

Mailing Address:
Cox Communications, Inc.
6205-B Peachtree Dunwoody Road NE
Atlanta, Georgia 30328
United States
Phone:
(877) 404-2568
All Cox Communications Contacts

Cox Communications Reviews

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Cox Communications reviews
I really have a hard time reading the Black Back ground color and wish you would return to the old color scheme. I also do not like that if I want to change channels it does not automatically change but goes to a screen where I have to push another button to get that...
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Review
#1378119 Review #1378119 is a subjective opinion of poster.
Service
Cox Communications Tv Service
Reason of review
Bad quality