Product: Cox Communications Tv Service Clear all filters (91 of 91 reviews match)
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Picture freeze and pixelation.Two service tech over 4 weeks, this morning, still freezing. I think it is an infrastructure issue. Contour requires a higher signal, with all the additional homes, Cox is slow to act. Without Contour, the system worked fine for 6 years, I...
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1.7
Product
Cox Communications Tv Service
I liked
  • Ability to refresh
I didn't like
  • Cost for long term customer since 1980
#1145462
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After many years of using the overpriced service.I cancelled when I sold my home and did my best to settle my bill. I thought I did so several months ago; I had a problem with a returned check from the move.. and was told it was cleared up after submitting a dispute; I...
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1.0
Product
Cox Communications Tv Service
#1117348
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Apparently they forgot to add that option!!! While every other decision in the so called free world comes with a choice of 'NO" Cox Communications has a policy exactly like the Mafia... Nobody gets out alive! Despite Calling their computerized voice rejection system!...
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1.0
Product
Cox Communications Tv Service
I liked
  • There is no competition
  • No resolution
  • You are stuck with them
I didn't like
  • Service support
  • Awful customer service
  • Defrauds customer with unannounced surcharges
#1055440
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Cox Communications Tv Service Review

#913604
2.7
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Contour continues to suck. DVR doesnt work like it should and I wish we never left Direct TV.
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Cox Communications Tv Service Review

#909418
1.0
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Sports package advertised for $7.50...but you need to rent another cable box for $15 a month to get the sports package...kiss off!!!!!!
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Cox Communications Tv Service Review

#898380
1.7
Details
Rarely had problems with cox communications until change over to HD with their required converter box. Since then there have been too many problems with viewing t.v. programs. Just as bad or worse as other satellite companies. Just about ready to become a hermit. Truly disappointing and aggravating.
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Cox Communications Tv Service Review

#885424
1.6
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The new "all digital" nonsense is a pathetic bait and switch. Pushing me right into the arms of satellite tv and Internet.
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After the many years I have had your service, I am shocked at how much you have increased the invoice!I did call however, no one was able to help me with reducing this with any type of promotion. Since you do not offer any special program to seniors and people with...
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1.0
Product
Cox Communications Tv Service
I didn't like
  • Lack of offering price savings to current clients
  • Price increase twice per year
#1027294
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Before I belch out disapproval of service received I want to say the Tech support has always been satisfying.TV service has been disruptive at best. They keep messing with various programs or the reception gets fuzzy or the channels in package get shuffled. We're...
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Product
Cox Communications Tv Service
#983527
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The cox service as well as the customer service is absolutely the worst anywhere, TV Signal causes programs to freeze on screen, only recourse is to unplug everything, this happens at least twice daily.This is an on going problem which I have called in about more times...
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1.6
Product
Cox Communications Tv Service
I liked
  • No resolution
I didn't like
  • Intermittent connection
#950147
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I am not able to watch and understand a TV program, as it cuts and and scrambles the picture. Service was just connected and a tech came out October 5th for 2 hours.Was not able to correct the issue said it would take 7 to 10 days to send out another person. I received...
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1.2
Product
Cox Communications Tv Service
I didn't like
  • Was not able to correct scrambling and voice stops
#935313
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I am a seasonal resident, with Cox as my only choice for Cable TV service.For 14 years I have had Cox, and paid with their EZ Pay plan, with Cox drafting from my credit card. (The agree, they have never missed a payment). This past spring, rather than put the plan on...
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New River, Arizona
Product
Cox Communications Tv Service
#930335
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It seems the more services Cox offers, the worse their current service gets.Several times lately I have turned on my television to find that 80% of the channels I enjoy watching (TNT, cartoon network, comedy central, BBC america, etc) are pixellating so badly that...
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Product
Cox Communications Tv Service
#919882
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Cox has a monopoly in parts of Tucson...That wouldn't be a bad thing if they provided good service, correction, if they provided CONTINUOS service... Every other day or so, either HBO, or any other so-called premium channels are not in service... They always leave a...
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1.0
Product
Cox Communications Tv Service
#900625
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