Product: Cox Communications Tv Service Clear all filters (105 of 105 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:

Cox Communications - Horrible TV Service

1.2
Details
I am not able to watch and understand a TV program, as it cuts and and scrambles the picture. Service was just connected and a tech came out October 5th for 2 hours. Was not able to correct the issue said it would take 7 to 10 days to send out another person. I received a call October 10th from 331.701.6831 for a tech to come out on Tuesday at 1pm. He did not show called left a message, and as I am typing this I received a call from the tech who has made an appointment for 5pm today.
View full review
Review
#935313 Review #935313 is a subjective opinion of poster.
Service
Cox Communications Tv Service
Cons
  • Was not able to correct scrambling and voice stops
Reason of review
Bad quality
Loss
$100
Preferred solution
Price reduction

Cox Communications in New River, Arizona - Inflexibility will probably cost them a customer

I am a seasonal resident, with Cox as my only choice for Cable TV service. For 14 years I have had Cox, and paid with their EZ Pay plan, with Cox drafting from my credit card. (The agree, they have never missed a payment). This past spring, rather than put the plan on "vacation" I simply cancelled, and then re-enrolled when I returned to our AZ residence. Cox claimed they needed to run a credit check to re-establish my credit (although they agreed they kept the EZ Pay information in their system). For this, they insisted on a $50 deposit, which I now am told, won't be returned for one year!!!! I worked thru 4 levels of staff today, and each agreed they would take a Cancellation before they would return the $50 deposit now.
View full review
Review
#930335 Review #930335 is a subjective opinion of poster.
Service
Cox Communications Tv Service
Reason of review
Problems with payment

Cox Communications in New Orleans, Louisiana - Upgrades equal downgrades

It seems the more services Cox offers, the worse their current service gets. Several times lately I have turned on my television to find that 80% of the channels I enjoy watching (TNT, cartoon network, comedy central, BBC america, etc) are pixellating so badly that programs are unwatchable. Sometimes no more than one second out of ten is intelligible. In addition to this, their new "mini-box" program has proved to be a trade off. While I now get a menu than I barely use on my TV and a few extra channels (that I don't watch anyway) I have also LOST access to several channels that I DID watch. Again, Comedy Central, Discovery, Freeform (formerly ABC family) no longer get a strong enough signal in my back rooms to read through the mini-box. Cox needs to realize that especially in an old city like new orleans, not all co-ax lines in peoples houses can keep up with all the needs of their new equipment. Sure, they will come out and fix the problem, if you are willing to pay out the *** for it. The old system worked just fine, but no, now we have to pay more money for the same basic services, or less. Cox, you suck.
View full review
Review
#919882 Review #919882 is a subjective opinion of poster.
Service
Cox Communications Tv Service
Reason of review
Bad quality

Cox Communications Tv Service Review

2.7
Details
Contour continues to suck. DVR doesnt work like it should and I wish we never left Direct TV.
View full review
Review
#913604 Review #913604 is a subjective opinion of poster.
Service
Cox Communications Tv Service
Reason of review
Bad quality

Cox Communications Tv Service Review

1.0
Details
Sports package advertised for $7.50...but you need to rent another cable box for $15 a month to get the sports package...kiss off!!!!!!
View full review
Review
#909418 Review #909418 is a subjective opinion of poster.
Service
Cox Communications Tv Service
Reason of review
Pricing issue

Cox Communications Tv Service Review from Vista, California

1.0
Details
Cox has a monopoly in parts of Tucson... That wouldn't be a bad thing if they provided good service, correction, if they provided CONTINUOS service... Every other day or so, either HBO, or any other so-called premium channels are not in service... They always leave a chickenshit message saying "Sorry for the inconvenience, we are experiencing technical difficulties" YEAH RIGHT!!! THAT'S PURE *** !!! I miss COMCAST!!! The BEST CABLE SERVICE IV EVER HADVIS COMCAST !!!! If all cox customers decided to say *** IT, and NOT pay their bill, I bet cox would figure out a way to fix their so-called technical difficulties !!!! COX SUCKS !!!! DROP COX !!!
View full review
Review
#900625 Review #900625 is a subjective opinion of poster.
Service
Cox Communications Tv Service
Reason of review
Bad quality

Cox Communications Tv Service Review

1.7
Details
Rarely had problems with cox communications until change over to HD with their required converter box. Since then there have been too many problems with viewing t.v. programs. Just as bad or worse as other satellite companies. Just about ready to become a hermit. Truly disappointing and aggravating.
View full review
Review
#898380 Review #898380 is a subjective opinion of poster.
Service
Cox Communications Tv Service
Reason of review
Bad quality

Cox Communications Tv Service Review

1.6
Details
The new "all digital" nonsense is a pathetic bait and switch. Pushing me right into the arms of satellite tv and Internet.
View full review
Review
#885424 Review #885424 is a subjective opinion of poster.
Service
Cox Communications Tv Service
Reason of review
Bad quality

Cox Communications Tv Service Review

1.1
Details
Terrible service, I would never recommend cox to anyone I know. Tv constantly froze, contour worked maybe 10% of the time if that, and the customer service they have is a joke. If I know anyone that is preparing to invest in cox I will do everything in my power to turn them away.
View full review
Review
#862401 Review #862401 is a subjective opinion of poster.
Service
Cox Communications Tv Service
Reason of review
Bad quality

Cox Communications Tv Service Review

MLB on cox cable sucks, I buy MLB on Cox cable to watch the Colorado Rockies and most of the games are blacked out or only available in San Diego.
View full review
Review
#857553 Review #857553 is a subjective opinion of poster.
Service
Cox Communications Tv Service
Reason of review
Not as described/ advertised