I moved from somewhere with Comcast to somewhere with Cox. The service was terrible from day 1 (down to an agent calling me a b*tch under her breath).
I am extremely patient with people, but the service is the worst of any company I've ever dealt with. They couldn't connect service due to a broken down car in front of the pole. They had no answer for it, just "too bad". I had already paid a $170 deposit and first month.
This has been 3 weeks, it was on a debt card that was charged within 1 second. I have gone in, called about 15 times, been refused to speak to a manager, and still no money. I am sure at this point I will never see that money again. DO NOT USE THIS COMPANY!
THEY ARE COMMON THEIFS!!
Do whatever it takes to avoid them; satellite, PC wireless card (which is what I did), or steal it! ***, they stole from me!!
Monetary Loss: $170.