750 N Rancho Dr, Las Vegas, NV 89106, USA
Not resolved

I have tried to discontinue my cox service because I cannot afford to pay $200+ for entertainment. They do not listen, but, try to sell me another package for a short period of time and then the price goes back up.

I then was referred to a Supervisor (In the Auto Business, He would be called a Closer) who then tells me what a good customer I have been and we hate to lose you. Again, changing the subject to avoid turning off the service.

This is no way to treat a customer and they should change their Hard Sell practices. I am a retired government employee on a small pension, and I really can't afford to pay an Attorney, to get a court order to turn the service off.

Product or Service Mentioned: Cox Communications Customer Care.

Reason of review: Order processing issue.

Monetary Loss: $200.

Preferred solution: Discontinue phone AND Computer Service.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment