Not resolved
1.0
Details
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Website
0 comments

We closed our COX account and all was paid and all equipment returned. Later COX sent a bill to a BOGUS address. Then sent this to a collection agency, giving them the BOGUS address. We never knew of this bill.

We were denied credit for an auto loan in spite of perfect payment records and a FICO score of over 800. I found out about this horrible mark on our credit report. Paid the bill immediately - a whole $47.25 to get the non payment part stopped. Is the bill real -- I'll never know.

Now COX wants me to pay for a copy of the invoice. Possibly I could get this removed from credit report if I pay someone big bucks.

Even with this , this can never be removed from our credit report because COX says this is a valid bill. Our lives are destroyed for the next ten years.

Reason of review: Billing fraud-destroyed credit.

Preferred solution: Pay for cost of denied loan, remove bad information from credit report.

I didn't like: Bad service overpriced, I think i am being scammmed.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like