Cox Communications - Cox Refused to Allow me to downgrade service.
On May 16, 2016 I had services installed.Internet, cable and Home security.
I did not want this security system. I was told the cameras were free, but no one gave me details as to what I was getting. On May 18th, I called and told cox I wanted to downgrade to internet and cable. I was told If I did that I would have to pay $585.00 and my bill would go up $67.00.
The terms and conditions state "I have 30 days to cancel. This is bad service and this is not right. I posted on facebook also and someone told me they would get in touch with me. That never happened.
Very disappointed with cox.Patricia Williams-Baton Rouge,LA 70808
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