Wisest thing I did was dump Cox Telephone services,...I would pick up the phone and not have a dial tone countless times..sometimes for an hour,...sometimes for days..had them out countless times...all sorts of excuses, all sorts of ***...but when it comes to an emergency..what the heck would we have been able to do..not being able call out or even recieve a call in!!! UNBELIEVEABLE!!!
Why I have held on to the Internet Services so long...,LOL, I will never know...high Speed???That's a joke isn't it? HORRIBLE TECHS on the PHONE...even WORSE are the techs they send to your home who blame the BLACK HOLE in their SERVICES on everything but themselves.
My advice...go with anyone else other than COX..!!