Contact Cox Communications Customer Service
Cox Communications Phone Numbers and Emails
Toll-Free Number:
-
(877) 404-2568
Customer Service:
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(800) 234-3993
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(888) 382-1222
-
(866) 290-4236
Cox Communications Emails:
Cox Communications Contact Information
Cox Communications Website:
Cox Communications Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
P.O. Box 78071
Phoenix,
Arizona 85062-8071
Summary of Cox Communications Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Cox Communications Customer Service?
Payments and Charges Question:
- “Need to have bill explain”
- “Bill”
- “Internet bill”
Staff Question:
- “Tech came out but no service yet”
- “Services”
- “Service problems”
Product/ Service Question:
- “Tv not working”
- “Phone is not working”
- “Internet not working”
Activation/ Cancellation Question:
- “Canceling”
- “Cancel service”
- “Cancelling”
Account Question:
- “Account”
- “To change my wifi password”
- “Not receiving needed foreign emails on my cox email account”
Request for Information Question:
- “How do I block on demand”
- “Need to talk someone about my payment”
- “Everything is screwed up trying to install the contour need help ready to throw things across the yard”
Shipping and Delivery Question:
- “Technician is 1 1/2 hour late”
- “I got a message on the tv and I can't get the tv to work”
- “Why I haven't got my refund back on my card”
Refund Question:
- “Refund”
Cards Question:
- “Credit card change”
- “Took money off my card withoutpermission”
Return/ Replace Question:
- “Equipment return”
- “Return Service Call”
Employment Question:
- “Job”
- “Employee payroll”
Other Question:
- “To fine out if I have cox internet in my ares”
- “Tv troubles”
- “First internet went down again. Then rebooted. Now cable is gone too”
About
Internet Service, Bundle, Customer Care
Account, Gift Card, Receiver
Pros: Internet speed, No resolution, You are stuck with them, I am very upset and disguss about cox cable and there, Will never use them again
Cons: Awful customer service, Service support, Fraudulent billing schemes, Current performance, Billing practices
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Cox Communications, Inc. is a private company that was founded in 1962. Cox Communications is wholly owned by Cox Enterprises. The company is headquartered in Atlanta, Georgia. Cox Communications specializes in telecommunication services, providing digital cable television, broadband Internet and VoIP. The slogan of the company is: "Your friend in the digital age".At the present time Cox Communications is one of the leading cable television providers in the United States having several millions of subscribers. The company has a widely known animated spokesman that is called Digital Max. Cox Communications main product is OnDemand that offers numerous programming options.

Cox Communications is ranked 389 out of 1638 in Telecommunications category
USA
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