Contact Cox Communications Customer Service
Cox Communications Phone Numbers and Emails
Toll-Free Number:
- (877) 404-2568
Customer Service:
- (877) 404-2568
- (877) 620-2098
- (800) 234-3993
Cox Communications Emails:
Cox Communications Contact Information
Cox Communications Website:
Cox Communications Online Chat:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
P.O. Box 78071
Phoenix, AZ 85062-8071
Summary of Cox Communications Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Cox Communications Customer Service?
Payments and Charges Question:
- “Billing”
- “To get an extension on my bill”
- “Pay bill”
Staff Question:
- “New service”
- “Services”
- “Services off”
Product/ Service Question:
- “Connection issues with. Fax after new router place”
- “My camera won't connect Spanish speaker please”
- “Phone not working”
Activation/ Cancellation Question:
- “Renew service”
- “Possibly canceling service due to outrageous increase in my bill”
- “Cancel account”
Account Question:
- “Problems logging into my account”
- “Password”
- “Not able to login”
Request for Information Question:
- “Need to talk to someone about my password”
- “Ask about switching residents”
- “I would like to talk to someone about a return payment accidental return payment”
Refund Question:
- “Refund”
Employment Question:
- “Job”
- “Employee payroll”
Cards Question:
- “Took money off my card withoutpermission”
Shipping and Delivery Question:
- “Problems with my Internet and my box in my bedroom not coming on”
Other Question:
- “Reset internet”
- “Tv”
- “Cable off”
About
Internet Service, Bundle, Customer Care
Account, Gift Card, Receiver
Pros: Internet speed, No resolution, You are stuck with them, I am very upset and disguss about cox cable and there, Will never use them again
Cons: Awful customer service, Service support, Fraudulent billing schemes, Current performance, Billing practices
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Cox Communications, Inc. is a private company that was founded in 1962. Cox Communications is wholly owned by Cox Enterprises. The company is headquartered in Atlanta, Georgia. Cox Communications specializes in telecommunication services, providing digital cable television, broadband Internet and VoIP. The slogan of the company is: "Your friend in the digital age".At the present time Cox Communications is one of the leading cable television providers in the United States having several millions of subscribers. The company has a widely known animated spokesman that is called Digital Max. Cox Communications main product is OnDemand that offers numerous programming options.
Cox Communications is ranked 367 out of 1708 in Telecommunications category
USA
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