Contact Cox Communications Customer Service
Cox Communications Phone Numbers and Emails
Toll-Free Number:
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(877) 404-2568
Customer Service:
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(888) 382-1222Toll Free
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(866) 290-4236TTY
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(877) 269-2778
Cox Communications Emails:
Contact Information
Cox Communications Website:
Cox Communications Help Center:
Corporate Office Address:
Other Info (opening hours):
Payment Mailing Address:
P.O. Box 78071
Phoenix,
Arizona 85062-8071
How Good is Cox Communications's Customer Service?
Summary of Cox Communications Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Cox Communications?
Payments and Charges Question:
- “I paid bill, got shut off”
- “Pay bill”
- “Payment”
Product/ Service Question:
- “Email not working”
- “Internet off”
- “Cable not working”
Staff Question:
- “I want to apply for service”
- “Services”
- “My service is not working”
Request for Information Question:
- “Checking on my bill payment”
- “Question about my bill?”
- “Customer support”
Activation/ Cancellation Question:
- “Appt canceled!!!!!”
- “Cancel service”
- “Cancel account”
Account Question:
- “Missing email account”
- “Took money out of my account”
- “Hacked”
Shipping and Delivery Question:
- “Yes ma'am it is I did not get my confirmation number on my payment today”
- “To get the government help on my bill”
- “Add sports package”
Return/ Replace Question:
- “Change appointment”
- “Want to change my plan”
- “To change my wifi password”
Cards Question:
- “Cablecard”
- “Charging my card after I paid bill”
- “Credit card update”
Refund Question:
- “Refund”
- “Money back”
Employment Question:
- “Because they are stupid and don't do their jobs”
- “To pay off bill that is due”
- “Job”
Other Question:
- “Cervico”
- “To see if I'm signed up for Paramount+”
- “I need a installer to come to my house today”
About
, , , ,
Cox Communications, Inc. is a private company that was founded in 1962. Cox Communications is wholly owned by Cox Enterprises. The company is headquartered in Atlanta, Georgia. Cox Communications specializes in telecommunication services, providing digital cable television, broadband Internet and VoIP. The slogan of the company is: "Your friend in the digital age".At the present time Cox Communications is one of the leading cable television providers in the United States having several millions of subscribers. The company has a widely known animated spokesman that is called Digital Max. Cox Communications main product is OnDemand that offers numerous programming options.
Cox Communications is ranked 489 out of 2019 in Telecommunications category
USA
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