Update by user Mar 29, 2013
. With the help from customer loyalty department I have recently renegotiated my charge for service from COX and received a partial refund.
This is presently agreeable to me. thank you .
Original review posted by user Feb 17, 2013
. From necessity rather than choice and because of monopolistic companies dominance and control I have been a subscriber to Cox Communications cable and Internet service for some ten years in Las Vegas.
. My experience has been that of constant complaints for over charges, escalating bills, rude customer service, false representation of quoted rates for service, deception and misleading information. all without fair explanation. .
As a disabled senior citizen with excellent rental and bill payment history. i therefor add this complaint to a long list against Cox Communications and other media controlling entities.
. My current bill for services is $78.56, i am being overcharged by $59.34 to $137.90
Review about: Cox Communications Internet Service.
Monetary Loss: $59.